Business Support (Account Receivable) - Bilingual in Korean Required

SBT Global•Plano, TX

3d•Onsite

About The Position

This is a 1-year contract, full-time, onsite position for a Business Support specialist focusing on Accounts Receivable. The role requires bilingual proficiency in Korean and English. The primary responsibilities include managing the monthly AR invoicing process, generating billing documentation, organizing contract information, maintaining sales tracking charts, and utilizing Microsoft Excel for various financial reports. The position involves coordinating with internal teams and customers to ensure accurate and timely billing, supporting AR/AP staff, and managing O&M contracts. Additionally, the role requires updating revenue forecasts, handling customer inquiries regarding payments and billing, and preparing documentation for audits.

Requirements

Bachelor’s Degree in Business Administration, or a minimum of 3 years’ experience in related field/s.
ICT literate
Excellent Word/Excel/Power Point skills
Excellent interpersonal skills
Strong communication skills, both verbal and written, to convey information in a clear and concise manner
Detail-oriented
Critical thinking, analytical, problem-solving, prioritizing, and time management skills
Korean/English bilingual mandatory.

Responsibilities

Manage the monthly Accounts Receivable (AR) invoicing process, ensuring accuracy and timeliness.
Generate and maintain billing backup documentation for monthly invoicing across multiple corporate accounts.
Organize and categorize new and renewed contract documentation in designated systems and folders.
Maintain and enhance a comprehensive sales tracking chart, incorporating updated specifications and pricing.
Utilize Microsoft Excel daily to create billing schedules, invoicing backups, forecasts, and analytical reports.
Retrieve billing details from SCP, categorize data, and perform variance analysis against original estimates.
Coordinate with cross-functional teams to obtain necessary information for accurate contract billing.
Collaborate closely with Account Managers to ensure contract renewals are current and properly reflected in billing.
Support senior AR/AP staff in maintaining accurate and up-to-date monthly accruals.
Use SAP to create billing contracts, obtain approvals, and issue invoices directly to customers.
Create and manage O&M contracts with companies and ensure monthly invoicing is completed.
Update monthly revenue forecasts in Excel to reflect all active and upcoming contracts.
Engage directly with customers regarding past-due balances, resolve billing questions, and expedite payment in alignment with AR policies.
Compile, analyze, and distribute billing and contract data to internal teams to support revenue forecasting and financial planning.
Prepare a manual revenue accrual schedule to allocate one-time payments evenly over a 12-month revenue period.
Prepare billing backups and supporting documentation for monthly accruals.
Compile and maintain supporting documentation and approvals for audit purposes.
Submit and track monthly approvals for usage-based services.
Follow up with customers regarding outstanding invoices and respond to invoice-related inquiries.
Perform additional duties as assigned to support accounting and finance operations.