Business Strategy & Initiative Manager

Bank of America•Orland Park, IL

4d•$117,500 - $185,000•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Supports development of sales enablement capabilities directly working with sales and support groups. Primary emphasis is on the development of associate tools, readiness and adoption plans to support deployment of both new initiatives and existing sales execution reinforcement. The incumbent will work closely with initiative owners and the Academy to assess readiness needs and determine appropriate readiness solutions for existing and new hire Merchant Solutions associates. He/she will collaborate with Business Banking Merchant Solutions segment leaders, initiative owners and key partners (e.g. Commercialization, Product, Business Controls, Sales Support, Salesforce) to address areas of opportunity and improve process adoption. He/she will support procedure development and change management processes required to deploy new initiatives. He/she will have responsibility for managing strategy and tactics for initiatives through delivery design and execution planning with Global Payments Solutions, Business Banking Merchant Solutions and referral channel partners. Incumbent will collaborate to drive new initiative outputs through associate readiness forums. Works directly with initiative leads in designing, developing, and delivering project summary documents including strategic presentations, project updates, analytical insights and more as appropriate.

Requirements

Proven ability to lead projects to on time delivery
Proficient in PowerPoint, Excel, Word
Critical thinking skills, ability to understand and translate complex processes into simple, clear, straightforward messaging
Strong written and verbal communications skills
Self-motivated; ability to work with minimal supervision
Able to manage multiple priorities and strategies in parallel in a matrix managed environment
Ability to collaborate and influence, with proactive communication and relationship building skills
Ability to act as a utility player across all aspects of sales enablement
Ability to identify and mitigate risk
5+ years of Merchant acquiring experience

Nice To Haves

Prior sales enablement, initiative management or associate readiness experience
Experience managing change at Bank of America under the Enterprise Change policy
Experience managing sales teams
Experience using Global Banking Salesforce – Merchant version

Responsibilities

Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners
Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business
Engages with key stakeholders, partners, and business leadership to deliver on business objectives
Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes
Develops strategic and tactical plans to drive progress towards business goals and objectives