Business Strategy and Planning Director

USAA•San Antonio, TX

6d•$114,080 - $218,030•Hybrid

About The Position

The Business Strategy and Planning Director provides support and guidance to executive management to identify, develop, connect, and communicate specific business strategies and priorities across functional areas. This role serves as a key integrator across the organization leveraging deep knowledge of USAA, industry, business development, financial planning, resource considerations, and organizational priorities to connect strategy to execution and enable informed executive decision-making. Leads strategic analyses of business needs, emerging opportunities and environmental trends in support of business strategy development and planning processes. Drives integrated planning and operating rhythms that create alignment across priorities, surface dependencies and tradeoffs, and support execution against key business outcomes. Conducts business strategy reviews to assess progress, identify emerging needs, and drive awareness and accountability for strategy achievement. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position.

Requirements

Bachelor's degree; OR 4 years of relevant education and/or experience.
8 years of directly related business planning consultation experience to include developing business strategy for short-term and/or long-term goals.
Experience influencing and managing communication to senior executives, internal colleagues through concise, official and regular updates on status, progress, strategies and roadmaps.
Extensive experience in Project Management.
Strong business acumen in financial services or related industry, and a proven ability to balance strategic thinking with practical implementation skills.
Experience working with clients/customers to realize business issues and develop a strategy for the business's direction from the gathered insights.
Previous experience in working in a chief of staff position.
Previous program management experience.

Nice To Haves

Demonstrated executive presence and judgment, with the ability to serve as a trusted strategic partner to senior leaders, navigate complex executive-level discussions, and translate priorities into clear direction and action.
Proven ability to synthesize complex information, navigate ambiguity, and create clarity and strategic direction across competing priorities.
Strong influencing and relationship-building skills, with demonstrated ability to align senior leaders and cross-functional stakeholders.
Strong business and financial acumen, with the ability to connect strategic priorities, business performance, resource and investment decisions, and execution.
Exceptional executive communication skills, including executive-level writing, strategic storytelling, synthesis, and presentation development.

Responsibilities

Drives the development and coordination of components within the overarching strategy for the Function.
Works with executive management to establish strategic and operational framework that establishes enables short and long-term business goals and key results.
Develops specific processes to manage the business strategic and operational planning process.
Drives the alignment of business process and frameworks to enterprise strategy, process and framework.
Partners with senior-level leaders across functions and channels to develop near- and long-term visions and roadmaps and works with business leaders to manage transition from strategy to execution.
Maintains responsibility of integration of change management plans, project documentation and strategies for large, complex business specific initiatives that often impact the organization and/or enterprise.
Identifies strengths and weaknesses to evaluate operational effectiveness by establishing best practices and management routines to address gaps.
Guides team members as they perform research and analysis.
Supports executive leadership by leading the design, coordination, and governance of the annual strategic planning and operational planning processes.
Leads and motivates cross-functional team members in strategy and operational plan development and implementation.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.