Business Strategy Analyst Mid-Level

USAACharlotte, NC
Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. As a dedicated Business Strategy Analyst Mid-Level, you will utilize quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit. Provides insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX. Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position.

Requirements

  • Bachelor’s degree in business, Science, Finance, Economics or related discipline; OR 4 years of related experience (in addition to the minimum years of experience) may be substituted in lieu of degree.
  • 4 years’ experience in data and/or analytics or strategy consulting; OR Advanced Degree in Business, Science, Finance, Economics or related discipline with 2 years’ experience in data and/or analytics or strategy consulting.
  • Experience identifying business needs and developing strategic plans driven by qualitative/quantitative analysis and market insights.
  • Demonstrated experience using data analytics to formulate data-driven insights.
  • Experience performing data analysis using various data analytics tools (i.e. Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
  • Experience in project management.

Nice To Haves

  • 4 years of data and/or analytics experience.
  • Experience performing data analysis using: Microsoft excel, Tableau, Snowflake, SQL and SAS (Python a nice to have).
  • Experience/ knowledge of financial services and real estate lending industry and related Banking Regulatory requirements.
  • Experience in business process consulting, process design, program/project management and/or process improvement or directly related business experience.
  • Experience in implementing and sustaining change/improvements
  • US military experience through military service or a military spouse/domestic partner.

Responsibilities

  • Collaborates with stakeholders to identify key business assumptions and hypotheses around line of business strategy.
  • Evaluates and uncovers strategic insights related to Profit & Loss. performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
  • Assists experienced Business Strategy Analysts and other subject matter experts with refining hypotheses and identifying business questions to explore further.
  • Assists in the development of the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
  • Leverages advanced data-driven problem-solving techniques to manipulate and interpret business results.
  • Translates findings into insights for strategy management and execution.
  • Prepare materials that help communicate the significance of the strategic insights to senior leaders and other key stakeholders.
  • May participate in key stakeholder meetings.
  • Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays
  • 16 paid volunteer hours
  • various wellness programs
  • career path planning
  • continuing education
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