Business Strategy Analyst Senior

USAA•Tampa, FL

2d•$108,480 - $207,320•Hybrid

About The Position

We are seeking a dedicated Business Strategy Analyst Senior. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position.

Requirements

Bachelor's degree in Business, Science, Finance, Economics or related field; OR 4 years of relevant education and/or experience.
6 years of data and/or analytics or strategy consulting experience; OR a minimum of 4 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 6 years combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 4 years of experience in data and/or analytics or strategy consulting.
Experience identifying business needs and managing strategic plans driven by qualitative/quantitative analysis and market insights.
Demonstrated experience using data analytics to formulate data-driven insights and influence business decisions.
Experience performing complex data analysis using various data analytics tools (i.e.Microsoft Excel, Tableau, R, Python, SQL, Snowflake, SAS, Adobe Analytics).
Demonstrated experience in project management.

Nice To Haves

US military experience through military service or a military spouse/domestic partner.
Experience in designing, developing, and maintaining dynamic dashboards, insightful reports, and compelling data visualizations.
Experience with data visualization and business intelligence platforms such as Tableau is highly preferred.
Proficiency in SQL for data querying, extraction, and manipulation.
The ability to translate complex data into clear, actionable narratives and recommendations that drive significant change.
P&C contact center data experience.
Demonstrated ability to analyze data, identify actionable insights, and craft compelling narratives for stakeholders.

Responsibilities

Utilize quantitative and qualitative analysis to provide thought-leadership on evolving industry trends, market developments, USAA's strategic direction, regulatory environment, and macroeconomic trends for the business unit.
Provide insights and information-based context for key stakeholders in the business unit to effectively manage, influence, and impact line of business strategy.
Collaborate with key stakeholders to identify key business assumptions and hypotheses around line of business strategy.
Continuously refine hypotheses and identify business questions to explore further.
Facilitate the integration of the analytic strategy and business strategy.
Develop the analytical framework and blueprint to answer business questions identified in the business portfolio, product, or member experience.
Collaborate with key stakeholders to evaluate and uncover strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
Apply analytical rigor to define outcome measures, improve prioritization, increase agility in decisioning, improve ability to evaluate progress towards business outcomes, and to evaluate risks to strategic goals.
Leverage advanced data-driven problem-solving techniques to manipulate and interpret business results.
Translate findings into insights for strategy management and execution.
Communicate the significance of strategic insights to senior leaders and other key stakeholders to drive business decisions.
May provide guidance and on-the-job training to team members.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.