Business Solutions Placement Specialist

Goodwill Industries of Central Texas • Austin, TX

21h • $0 - $24 • Hybrid

About The Position

The Business Solutions Specialist is responsible for developing relationships with employers and securing employment, externship, internship, and apprenticeship opportunities for clients served through Goodwill Central Texas programs. This position serves as a primary liaison between job seekers and businesses, working to understand employers’ workforce needs, promoting Goodwill's services, and connecting qualified candidates with employment that supports long-term career success. Success in this role is measured by employer engagement, opportunities secured, sustainable job wages, and long-term retention outcomes.

Requirements

• Bachelor’s degree in Business, Human Services, Workforce Development, Communications, Marketing, or a related field (or an equivalent combination of education and experience).
• Minimum of 1 to 2 years of experience in business development, job placement, workforce development, recruiting, staffing, sales, social services, or a related field.
• Demonstrated understanding of how to work collaboratively with individuals from diverse backgrounds.
• Strong ability to develop professional business relationships, deliver excellent customer service, and negotiate potential contracts/opportunities.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and database tracking systems.
• Excellent verbal and written communication skills with the ability to effectively engage, influence, and present to external business partners and stakeholders.
• Strong time management and organizational skills with a proven ability to manage multiple, competing priorities in a fast-paced environment.
• Knowledge of Goodwill services, workforce development resources, and community assets, paired with solid networking skills.
• Demonstrated problem-solving skills, attention to detail, and ability to handle moderate levels of stress.
• Valid driver’s license and proof of valid insurance are required.

Responsibilities

• Proactively identify, cultivate, and maintain relationships with local employers throughout Central Texas to secure job leads, internships, externships, apprenticeships, and other work-based learning opportunities for GCT clients, graduates of GCTA, and The Excel Center.
• Engage with employers to learn and assess their workforce needs, hiring challenges, and desired candidate qualifications. Present tailored solutions that align employer objectives with the talent pipeline of our participants, serving as a supportive resource throughout the recruitment, interview, and retention process.
• Build and maintain a strong network of employers and key industry contacts. Attend hiring events, job fairs, networking events, workforce forums, and employer meetings to continuously expand partnerships and maintain an acute awareness of local labor market trends.
• Advocate on behalf of Goodwill’s target populations by educating Central Texas employers on the benefits of hiring from diverse, underrepresented groups and promoting equitable employment opportunities.
• Assess participant skills, experience, interests, and job readiness to facilitate optimal, strategic placements that meet the specific needs of both the candidate and the employer.
• Guide participants through the job search, application, and interview process. Provide resume support, interview preparation, and employment coaching to enhance success in securing and retaining employment, while monitoring progress for continued career advancement.
• Work closely with internal programs—including Workforce Advancement, Mission Services, The Excel Center, and Goodwill Career and Technical Academy—to reach participant placement goals. Share employer feedback and hiring trends with internal teams to support program improvement.
• Maintain accurate, timely, and compliant records of employers, clients, job leads, interviews, and placements within designated databases. Track and report key performance metrics, ensuring monthly placement targets, success metrics, and program reporting standards are consistently met.
• Other Duties as Assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level