Business Solutions Manager

C2 GPS— Southern Nevada • Spring Valley, NV

4d

About The Position

The Business Solutions Manager oversees the operations of the Business Solutions department and guides staff within the workforce development area.

Requirements

• Knowledge of workforce development, WIOA, economic development, business intelligence and trends, and project management.
• Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.
• Knowledge of principles and practices of effective case management, career counseling and job seekers transitioning to their next role.
• Knowledge of applicable policies and procedures to ensure compliance with federal, state and local guidelines.
• Knowledge of word processing, spreadsheet, technology and computer skills.
• Exceptional customer service and interpersonal skills.
• Excellent problem-solving and critical thinking skills, organizational skills, and detail oriented.
• The Business Solutions Manager is an influencer comfortable managing teams and communicating in-person, virtually and via email/writing.
• Can lead projects and business initiatives, develop strategies and deliver productive solutions.
• Ability to analyze and interpret information and data and provide relevant feedback for action.
• Bachelor’s Degree from an accredited university or college in a relevant field of study and five (5) years of relevant experience, to include three (3) years of supervisory experience.
• Valid driver’s license and proof of insurance with good driving record.

Nice To Haves

• Additional relevant experience in a similar capacity may be considered in lieu of required education.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Advises, guides and mentors staff on the delivery of services to customers and provides support, technical assistance and training as appropriate.
• Responsible for the preparation, design and implementation of budget. To Include the prudent use of company resources, accounting of assets and monitoring performance to plan.
• Evaluates the service delivery system and develops procedures to improve service delivery and outcomes.
• Aligns service delivery programs to the unique needs of dislocated workers impacted by workforce reductions, layoffs or downsizing with rapid response services.
• Performs other related duties as assigned.

Benefits

• Health Insurance
• Dental
• Vision
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• Life Insurance
• Short and Long Term Disability
• Pet Insurance
• 401(K) with 100% Employer Match of up to 6% of individual contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Manager