Business Solutions Manager

Delta Star • Lynchburg, VA

1d • Hybrid

About The Position

Delta Star Inc. is seeking a strategic and business-focused Business Solutions Manager to lead the company’s enterprise business applications strategy and drive technology-enabled business transformation. This role is responsible for ensuring that Delta Star’s business applications, including Microsoft Dynamics 365, Power Platform, integrations, and related solutions, align with organizational priorities, optimize business processes, and deliver measurable value. If you are passionate about leveraging technology to improve business performance, developing high-performing teams, and driving operational excellence, we want to hear from you!

Requirements

• Bachelor’s degree in Information Technology, Business, Computer Science, Engineering, or a related field.
• Minimum of 10 years of progressive experience leading enterprise business solutions, ERP platforms, or business application portfolios.
• Minimum of 5 years of leadership experience managing teams, technology portfolios, strategic initiatives, and vendor relationships.
• Experience with Microsoft Dynamics 365, Power Platform, ERP, CRM, or related enterprise applications.
• Proven success aligning technology solutions with business priorities, operational efficiency, and measurable business outcomes.
• Strong knowledge of enterprise business applications, ERP systems, systems integration, and application lifecycle management.
• Ability to develop and execute business application strategies that support organizational growth and transformation.
• Strong understanding of process optimization, operational efficiency, and technology-enabled business improvement.
• Experience leading complex technology initiatives and cross-functional projects.
• Proven ability to manage vendor partnerships and ensure effective service delivery.
• Strong leadership, coaching, mentoring, and team development skills.
• Excellent stakeholder management and relationship-building capabilities.
• Strong communication skills with the ability to influence decisions at all levels of the organization.
• Strategic thinker with the ability to balance long-term planning and operational execution.
• Strong analytical, problem-solving, and decision-making abilities.
• Commitment to continuous improvement, innovation, and value realization.

Nice To Haves

• MBA, relevant industry experience, and/or professional certifications preferred.

Responsibilities

• Lead the strategy, roadmap, governance, delivery, and continuous improvement of Delta Star’s enterprise application portfolio.
• Partner with leaders across the organization to identify opportunities for process optimization, drive adoption of business technology solutions, and ensure applications support both current operations and future growth.
• Transform business requirements into scalable, secure, and sustainable solutions.
• Develop and execute the enterprise business applications strategy and roadmap to support organizational growth and operational excellence.
• Partner with business leaders to identify opportunities for process improvement, automation, and technology enablement.
• Ensure business processes are optimized through effective use of Microsoft Dynamics 365, Power Platform, and related enterprise applications.
• Provide leadership, governance, and oversight for the D365 ERP environment, Power Platform ecosystem, integrations, and enterprise application portfolio.
• Ensure solution designs and application architectures are scalable, supportable, secure, and aligned with enterprise standards.
• Translate business priorities into technology initiatives, application enhancements, and strategic roadmaps.
• Review and approve solution designs, configurations, and architectural decisions across the business applications landscape.
• Prioritize projects, enhancements, and support activities to align with strategic business objectives.
• Monitor application performance, user adoption, and service levels, implementing improvements as needed.
• Lead vendor governance activities, including performance management, issue resolution, contract oversight, and delivery quality.
• Develop business cases, investment recommendations, and roadmap proposals for technology initiatives.
• Establish and maintain application governance frameworks and lifecycle management practices.
• Drive continuous improvement, adoption, and value realization across the application portfolio.
• Build, coach, mentor, and develop a high-performing team focused on accountability, collaboration, and innovation.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life coverage
• Disability coverage
• Employer contributions to retirement plans
• Employee Stock Ownership Plan (ESOP)
• Corporate bonus plan
• Paid time off
• Sick pay
• Floating holidays
• Flexible spending accounts or similar consumer benefits
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior