Business Solutions Analyst, Product Development Operations

Kontoor Brands, Inc. • Greensboro, NC

2d

About The Position

We are seeking a Business Solutions Analyst to drive operational excellence within retail product development operations by streamlining processes and implementing Smartsheet-based solutions aligned with the company’s Go-To-Market calendar. This role will focus on enhancing workflows, working with IT to building scalable Smartsheet tools, and collaborating with business leads to drive consistent execution and visibility across product development activities. Additionally, this role will support the company’s efforts to align tools and processes to become PLM ready, ensuring product development operations are prepared for system integrations while maintaining seamless seasonal execution. The ideal candidate will have a proven track record of designing, implementing, and managing tools that support product development workflows, with the ability to train and align cross-functional teams to drive adoption and improve processes across key seasonal milestones.

Requirements

• 4+ years of experience in business analysis, process improvement, or solutions analysis within retail, apparel, or consumer goods industries, with a focus on product development operations.
• Proven experience in designing and managing solutions that support product development workflows, including tools for automated workflows and dashboards.
• Demonstrated ability to translate business needs into scalable workflow solutions that improve efficiency and visibility across product development processes.
• Proficiency in Smartsheet, Microsoft Office Suite, and Adobe Creative Cloud.
• Excellent communication and facilitation skills, enabling effective training and alignment of cross-functional teams to enhance processes across company tools.

Nice To Haves

• A solid understanding of PLM systems and their integral role within the product development lifecycle is advantageous.
• Experience in supporting fabric and trim tracking workflows, sampling, and milestone tracking, ensuring alignment with seasonal execution requirements.
• Strong understanding of retail calendars, seasonal planning, and milestone management within product development.
• Working knowledge of Power BI or other data visualization tools.

Responsibilities

• Analyze current product development workflows to identify opportunities for streamlining, reducing manual tasks, and improving efficiency to support seasonal milestone management and Go-To-Market alignment.
• Work with IT to evaluate and implement Smartsheet solutions for seasonal line planning, milestone tracking, sample management, fabric and trim tracking, and operational reporting.
• Liaison with cross functional teams to develop a deep understanding of their tools and processes needs so those needs can be effectively communicated to the IT and Governance teams.
• Lead discovery and working sessions with cross-functional partners, including design, technical design, product development, sourcing, and merchandising, to gather requirements and align tools with business processes.
• Provide training and develop documentation to align teams on tool use and process expectations across seasonal milestones, ensuring consistency and adoption across the organization.
• Collaborate with business leads and cross-functional teams to ensure data consistency, effective tool integration with existing workflows, and alignment with PLM readiness initiatives and future system integrations.

Benefits

• Four weeks of Paid Parental Leave to eligible employees who are new parents
• Flexible Fridays
• Tuition Reimbursement
• Discounts on apparel

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed