Business Solutions Advisor - Inland Empire West Market

Bank of America • Apple Valley, CA

17d • Onsite

About The Position

Bank of America is hiring a Business Solutions Advisor for the Inland Empire West Market. The role provides specialized, personalized service and advice to financial center clients across borrowing and banking offerings, supporting clients through each stage of their financial lives. The advisor acquires new relationships and deepens existing ones by meeting with clients and presenting customized solutions that align with their financial goals. The position balances sales performance, operational risk, and client relationship care by applying specialized expertise.

The position is open across the market, with the specific Financial Center selected according to business needs. The employee will train at one Financial Center and may then be placed at another location within a reasonable commuting distance of home, as permitted by law. Employees currently working from home may apply, but a selected employee may be required to work onsite under the workplace excellence policy.

This is a first-shift role scheduled for 40 hours per week. The listed pay range is $26.00–$34.67 per hour, with offers determined by experience, education, and skill set. The role is eligible for a formulaic incentive plan and benefits.

Requirements

• Demonstrated experience and proven success in business-to-business sales and/or small business banking.
• Strong communication skills and ability to influence clients effectively.
• Effective customer service skills, including management of the end-to-end client experience and problem resolution.
• Proven sales track record.
• Ability to build productive partnerships and working relationships.
• Experience with outbound phone sales.
• High school diploma, GED, secondary school credential, or equivalent.

Nice To Haves

• Experience with financial information, spreadsheets, and financial skills.
• Experience with in-person customer service and sales.
• Experience working with small business clients.
• Experience meeting or exceeding goals.
• Working knowledge of small business products and services.
• Bilingual skills.

Responsibilities

• Recommend financial advice and guidance aligned with clients’ financial goals and needs.
• Build and deepen relationships with new and existing clients by leveraging the bank’s capabilities.
• Analyze client financial needs and use knowledge of borrowing and banking to recommend services aligned with clients’ priorities.
• Connect with clients through outreach and pipeline management, and follow up consistently to meet client needs.
• Make decisions on client requests and refer clients to appropriate internal partners based on their needs.
• Partner with financial center leaders, performance managers, and market leaders to provide specialized guidance and coaching to financial center associates during meetings.

Benefits

• Access to paid time off.
• Benefits eligibility.
• Formulaic incentive plan with potential monthly, quarterly, and/or annual incentive opportunities based on performance against defined metrics.
• Resources and support for employees’ physical, emotional, and financial wellness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED