Business Services outreach specialist

Dynamic Workforce Solutions•Athens, TX

8d•Hybrid

About The Position

This position is responsible for industry-related expertise based on career pathways, outreaching to and developing relationships with employers, successfully placing participants into jobs and providing ongoing retention services to both the employer and the participant.

Requirements

Bachelor Degree from an accredited college or university or equivalent.
Must possess a high degree of proficiency in data entry, Microsoft Office, and state appropriate state data entry systems.
Requires knowledge of Workforce Programs and applicable federal, state, and local laws and regulations.
Must possess excellent verbal and written communication skills as well as demonstrated Extreme Customer Service skills.
Understand recruitment, data entry, and customer requirements; knowledge of methods and techniques of job development and placement; current practices in vocational education; local labor market trends and employment opportunities; effective procedures in identifying and securing community resources and services; ability to communicate effectively in both oral and written form; computer proficiency including computer usage to prepare documents and presentations, maintain various databases, and search for information on the Internet.
Ability to engage, understand, and respond to the needs of business accounts.
Proficient with Microsoft Office .
Must have valid driver's license and adequate vehicle insurance coverage.

Nice To Haves

Prefer Minimum of two years' experience in business-to-business sales, staffing, recruiting, or workforce development.
Previous experience in workforce development is preferred.

Responsibilities

Initiates and maintains ongoing personal contacts with a variety of business and industry representatives and job placement/training agencies.
Outreaches to businesses by making cold calls to potential employers.
Explains benefits and employment support services provided by the Program to employers, including addressing employer's special needs.
Explains On the Job Training and other Work Based Learning activities to employers, encouraging them to be a partner and utilize our services.
Research newspapers, agencies, and other resources for job leads.
Locates jobs for participants who completed educational and training programs.
Collects data from employers related to job orders including job requirements and skills.
Matches job skills with applicant qualifications; refers qualified applicants to employers.
Coordinates and attends job fairs or other community meetings to conduct outreach and recruitment activities.
Instructs in job seeking, application procedures, resume writing, interview preparation, and job retention skills.
Provides job search/career information workshops and presentations.
Provides labor market and community resource information.
Works with Career Planners to exchange participant activity and progress data.
Utilize Extreme Customer Service behaviors with all interactions with internal and external customers.
Explores innovative strategies to obtain and retain talent with team and employers, such as customized and incumbent worker training options.
Work closely with the Work Experience Coordinator and the WIOA Program Manager to ensure adults and youth are assessed and appropriately matched to work experience opportunities and On the Job training opportunities.