Business Services Consultant

SOUTHWEST KEY PROGRAMSPort Arthur, TX
5d

About The Position

The Business Services Consultant is responsible for developing business relationships with local employers; assisting Workforce Center customers (job seekers and employers) in identifying the most appropriate tools and resources available that match customers employment related needs; engaging employers and creating employment pipelines for job seekers; and, acting as a business service resource by recommending employment strategies that lead to employment opportunities.

Requirements

  • Bachelor’s degree (preferred), plus a minimum three years of work experience in sales, recruitment, employment services, business services, marketing, outreach, and interviewing techniques. Or, minimum of 60 college credit hours plus five years of full-time qualifying work experience.
  • Must have excellent oral and written communication skills.
  • Must have own transportation to use in the performance of duties.
  • Maintaining a professional appearance and attire is required.
  • A valid Texas motor vehicle operator’s license and reliable means of transportation.
  • Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas.
  • While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment.
  • Frequent typing, writing, bending and twisting.
  • Must be able to lift up to 10 pounds.

Nice To Haves

  • Experience in generating new accounts and maintaining accounts in both private and public sectors.
  • Ability to data enter and extract information from a computer system and a wide variety of written materials such as forms, resource lists, and case records in an accurate and timely manner.
  • Bilingual (English/Spanish).

Responsibilities

  • Provide business services to employers including, but not limited to, labor market trends and other labor market information, employment and labor law information, work-based training programs, tax incentives and information on agency resources.
  • Assist employers in developing quality WorkInTexas job postings.
  • Perform data entry, screening/referral, and audit verification of job postings in WorkInTexas system.
  • Coordinate with workforce center staff to match and refer qualified job seekers to WorkInTexas job postings.
  • Provide technical assistance to employers using the WorkInTexas (WIT) system.
  • Coordinate and participate in on and off-site job fairs, workshops, seminars and other employment related activities.
  • Maintain working knowledge of all workforce system programs and services.
  • Leverage existing relationships and cultivate new contacts with in-demand industries and businesses.
  • Travel to attend meetings, training, outreach and other activities
  • Prepares and delivers presentations to employers and employer groups as necessary.
  • Coordinate media inquiries and interview requests with appropriate department(s).
  • Adapt to change productively and handle other essential tasks as assigned.
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