Business Services and Employee Support Specialist I

Berkley•Town and Country, MO

19d

About The Position

The Business Services Coordinator is responsible for a wide variety of critical office duties, providing administrative support and ensuring the smooth operation of the office. This position is also responsible for supporting a variety of employee initiatives and committees, as well as managing many day-to-day facilities responsibilities. This role is crucial in creating a productive and efficient work environment for the entire office staff.

Requirements

High school diploma required.
A minimum of 7 years of office administration experience
Previous experience in handling multiple general office tasks and facilities
Proficient in Microsoft Office products, including Outlook, Word, Excel, PowerPoint, and Teams
Flexible and adaptable regarding learning and understanding new tasks.
Strong written and oral communication sills
Ability to influence others.
Ability to prioritize tasks appropriately.
Strong interpersonal skills and ability to interact appropriately with guests and visitors.
Strong attention to detail and ability to be accurate.
Proactive in nature
Approachability - is warm, pleasant, gracious and can build a rapport.
Informative - ensures people have the information they need from an office administration standpoint.

Nice To Haves

Some college or bachelor's degree, preferred.
Experience in planning employee events, such as picnics and recognition lunches preferred.

Responsibilities

Serve as the first point of contact for visitors, coordinating front desk coverage, signage, and hospitality.
Oversee mailroom operations, including incoming/outgoing mail, courier services, and remote employee distribution.
Process and approve invoices, manage memberships, and coordinate contracts and renewals for facilities services.
Handle building maintenance issues, schedule cleanings, and track repair needs.
Maintain kitchen and boardroom supplies, manage shredding services, and oversee vendor RFPs and relationships.
Support safety initiatives, including drills and AED checks, and manage business continuity planning and emergency notification systems.
Collaborate on monthly and annual budget reviews, and provide backup support to the Executive Assistant and other administrative staff.
Coordinate new hire onboarding, orientations, and terminations, ensuring smooth transitions for employees.
Manage temporary staffing logistics, career fair participation, and candidate scheduling support.
Provide administrative assistance to Events, Diversity & Inclusion, and Charitable committees, including budget oversight.
Organize employee recognition programs, gifts, and awards, ensuring timely distribution to both local and remote staff.
Maintain intranet resources, employee calendars, and social media presence in partnership with HR and Marketing.
Administer training programs, coordinate external vendor sessions, and assist managers with job postings and descriptions.
Support quarterly employee meetings, communications, and HR systems such as Confluence and Teams.