Manager, Employee Support and Safety

Metropolitan Transportation Authority

2d • $84,233 - $119,240

About The Position

We're looking for a proactive and detail-oriented Manager of Employee Support and Safety to join our team. In this role, you'll help ensure a safe and compliant work environment across multiple divisions of the Subways. You'll serve as a trusted partner for safety initiatives, regulatory compliance, and employee support programs, while collaborating with internal teams, labor unions, and external agencies. If you're passionate about workplace safety and thrive in a dynamic environment, this is an opportunity to make a real impact.

Requirements

• A Baccalaureate degree in Transportation Management or an equivalent major field of study, with a minimum of (5) years of experience in transportation or satisfactory experience, which (2) years must have been in a managerial or supervisory capacity.

Nice To Haves

• Safety Expertise: Strong knowledge of NYCT/Subways safety regulations, policies, and procedures.
• Technical Know-How: Experience with hazardous materials handling, asbestos abatement, and safety compliance programs.
• Problem-Solving Skills: Ability to address technical challenges, resolve safety issues, and interpret labor agreements.
• Industry Experience: Background in safety or labor relations within public transportation or a similar environment is highly desirable.
• Communication & Tech Skills: Excellent written and verbal communication, plus proficiency in relevant software tools (SharePoint, dashboards, databases).

Responsibilities

• Drive Safety Initiatives: Support four operating divisions in implementing safety policies, annual Safety Goal Action Plans, and monthly Safety Committee meetings.
• Ensure Compliance: Monitor adherence to NYCT safety policies, labor agreements, and regulatory requirements, including asbestos and lead programs.
• Collaborate Across Teams: Act as liaison between Subways divisions, the Office of System Safety (OSS), labor unions, and the NYS Department of Labor.
• Investigate & Resolve Issues: Assist with accident investigations, safety complaints, and injury-on-duty reviews to identify trends and corrective actions.
• Manage Safety Programs: Oversee Lockout/Tagout inspections, Job Task Hazard Assessments, and vulnerability assessments for compliance submissions.
• Maintain Safety Systems: Manage Safety SharePoint sites, dashboards, and databases to track corrective actions, union complaints, and program compliance.
• Lead Audits: Head the Safety Audit Team for multiple divisions, ensuring audits of facilities, maintenance shops, and job sites meet annual goals.
• Develop Procedures: Create and update operating procedures, safety directives, and advisories. Review and evaluate new PPE, tools, and chemicals for approval.
• Respond & Support: Provide on-site support for incidents, coordinate responses to executive-level inquiries, and remain available for emergency situations (on-call 24/7).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees