Multiple Positions - Business Risk Professional - Operations

U.S. BankCharlotte, NC
$75,820 - $89,200Hybrid

About The Position

At U.S. Bank, we’re committed to delivering exceptional client experiences while maintaining strong risk discipline. We are seeking a Business Risk Professional to help drive operational excellence and enhance client servicing across our Asset-Based Lending (ABL) and Specialty Lending Transaction Processing (SLTP) environment. This role sits at the intersection of operations, risk, analytics, and client experience, offering a unique opportunity to shape how we deliver consistent, efficient, and well-controlled servicing to our clients.

Requirements

  • Bachelor's degree, or equivalent work experience
  • Three to five years of applicable experience
  • Applicable professional certifications
  • 6–10+ years of progressive experience in specialty lending, loan operations, risk, analytics, or process improvement
  • Demonstrated ability to transition from execution to process ownership and improvement
  • Experience supporting system enhancements, UAT testing, and reporting frameworks
  • Exposure to audit, SOX, or control environments, including documentation and evidence standards
  • Strong analytical and problem-solving skills with a data-driven mindset
  • Ability to manage competing priorities in a fast-paced environment
  • Effective communication and stakeholder management skills

Nice To Haves

  • Experience working in asset-based lending or loan operations environments
  • Familiarity with systems such as Loan IQ (LIQ) or Automated Financial Systems (AFS) is a plus

Responsibilities

  • Analyze SLTP workflows impacting client servicing, Treasury Management coordination, and the ABL client experience
  • Identify process and system enhancements to improve service consistency, turnaround times, and risk visibility
  • Support system enhancements, including UAT testing, for client-facing servicing processes
  • Develop reporting and analytics related to service performance, escalations, and client-impacting trends
  • Document procedures and controls to ensure repeatable, audit-ready servicing practices
  • Partner with Risk, Credit, Audit, and Business stakeholders to resolve findings and mitigate risk exposure
  • Lead cross-functional initiatives tied to reporting, controls, and system enablement
  • Serve as a subject matter expert for operations, risk, and audit partners
  • Manage risk exposure across a portfolio of moderate to high-complexity deals (30–45 relationships)

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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