Business Risk & Controls Program Analyst

Park National Bank, OH
Remote

About The Position

This role involves maintaining a deep understanding of the bank's policies, compliance programs, and regulatory requirements. The analyst will partner with business line teams to integrate these requirements into daily processes and procedures. A key aspect of the position is supporting the administration and execution of First Line Risk & Controls governance programs and risk management activities. This includes assisting in the development, implementation, and maintenance of governance standards, procedures, and documentation, as well as coordinating document review, approval, and publication. The analyst will also be responsible for maintaining governance inventories and repositories, preparing reports, tracking initiatives, and monitoring outstanding actions. Collaboration with business partners and stakeholders is essential to ensure consistent application of governance processes. The role supports recurring governance activities, identifies opportunities for program enhancements, and assists with governance-related communications and training. Special projects and strategic initiatives related to risk and control governance are also part of the responsibilities. Maintaining awareness of and adherence to the Bank's compliance requirements and risk management concepts is crucial, along with delivering excellent customer service.

Requirements

  • Minimum 2 Years Experience financial services industry preferably in project/program management, risk management, compliance, internal audit, quality control/assurance, or an operations function.
  • Minimum 2 years Experience working with reporting and automation for process improvement and efficiencies.
  • Interpersonal/Customer Service Skills
  • Written and Verbal Communication
  • Ability to understand and follow directions
  • Adaptable to change
  • Basic Computer Skills
  • Ability to build collaborative relationships
  • Ability to influence others
  • Ability to work as part of a team
  • Organizational Skills/Detail Oriented
  • Analytical Thinking
  • Problem/Situation Analysis
  • Able to Multi-Task or Juggle Priorities
  • Creativity
  • Familiarity with Automated Intelligence

Responsibilities

  • Maintain a detailed understanding of the bank's policies, compliance programs, and regulatory requirements including, but not limited to, customer feedback and complaints, social media, E-SIGN, UDAAP, and other related governance expectations.
  • Partner with business line teams to implement policy, compliance, and governance requirements into business processes and procedures.
  • Support the administration and execution of First Line Risk & Controls governance programs and risk management activities.
  • Assist in the development, implementation, maintenance, and periodic review of governance standards, procedures, job aids, and supporting documentation.
  • Coordinate document review, approval, publication, distribution, and version control activities with business stakeholders.
  • Maintain governance inventories, repositories, records, and related program documentation to ensure accuracy and completeness.
  • Assist the Business Risk & Controls Program Manager in preparing reports, tracking initiatives, and monitoring the status of outstanding actions and commitments.
  • Collaborate with business partners and governance stakeholders to promote consistent application of governance processes and timely completion of required activities.
  • Support recurring governance activities, reviews, monitoring, committee activities, and reporting cycles.
  • Identify and support opportunities for governance program enhancements, process improvements, and operational efficiencies.
  • Assist with governance-related communications, training materials, and awareness initiatives.
  • Support special projects, strategic initiatives, and other activities related to risk and control governance.
  • Maintain awareness of and adherence to Bank’s compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
  • Deliver a consistent, high level of service within our Serving More standards.
  • Other duties as assigned.
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