Business Resiliency Specialist III

CareSource•New York, NY

5d•Onsite

About The Position

The Business Resiliency Specialist III is responsible for working closely with customers, business partners, project managers, and team members to understand business requirements that drive the analysis and design of quality solutions that are aligned with business and IT strategies and comply with the organization’s architectural standards.

Requirements

Bachelor degree or equivalent years of relevant experience is required
Five (5) years’ experience in Business Continuity/Business Resiliency, disaster recovery, or crisis management, to include a minimum of three (3) years in Disaster Recovery, is required
Strong knowledge of best practices relative to Business Continuity and Disaster Recovery standards
Familiarity of Disaster Recovery Tools and techniques
Advanced computer skills
Experience implementing industry standards such as NIST 800-34
Proven success in developing and implementing new practices and controls (with specific improvements)
Ability to deal with ambiguity - integrate, prioritize and rollout programs without clearly defined guidelines
Experience in a complex, high-growth business environment
Excellent analytical and problem solving skills with attention to detail
Ability to develop, prioritize and accomplish goals
Strong interpersonal and collaboration skills and high level of professionalism
Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
Excellent oral and written communication skills
Critical listening and thinking skills
Ability to work independently and within a team environment
Strong project management skills
Effective organization and prioritization skills
Process and/or workflow planning and design skills
Detail oriented
Technical writing skills
Time management skills
Customer service oriented
Advanced decision making, trouble shooting and problem-solving skills

Nice To Haves

Health plan, Managed care, process improvement and/or business analysis experience is preferred
Current Business Continuity Certification (DRII CBCP, MBCI, MBCP, MABR, or equivalent) preferred

Responsibilities

Provide guidance, training and work direction to less experienced Business Continuity/Disaster Recovery (BC/DR) personnel
Coordinate BC/DR Program to ensure the availability and integrity of applications, data, data systems, and data networks across the entire organization
Coordinate and oversee design and implementation of disaster recovery processes and procedures for re-establishing servers, databases, networks, and operating systems in the event of a disruption, both minor and catastrophic
Coordinate and analyze annual disaster simulations for the prompt restoration of services
Recommend changes or modify solutions as necessary to implement enhancements, resolve production problems, or improve operating efficiency
Manage and coordinate all aspects of actual recovery plan implementation and efforts, including initial emergency response, recovery procedures, and business resumption processes
Recommend and implement disaster avoidance strategies and impact reduction strategies
Develop, implement, maintain, and oversee enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices
Ensure that company equipment, systems, services, and facility are compliant with disaster recovery plans and procedures
Confer with IT department and other key personnel to determine if changes in hardware or software configurations affect disaster recovery plans
Develop and maintain technical and scalability documents
Develop, document, and maintain short and long term plans
Keep current with emerging security alerts and issues
Create and maintain metrics reports that track the recoverability of IT systems and applications
Perform any other job duties as requested