Business Relationship Manager
About The Position
The Wisconsin State Laboratory of Hygiene (WSLH) Proficiency Testing (PT) is a nationally accepted program providing proficiency testing samples and data evaluation services for a broad range of laboratory testing. These services enable customer laboratories to meet accreditation and quality assurance requirements. The Advancement Manager provides support to the WSLH PT through recruitment of new laboratories to the program and working with existing laboratories to promote additional services that further supports the departments mission. The ideal candidate is an excellent communicator, highly organized, and has experience working in or with clinical laboratories or a related health care industry. This position will be 100% onsite for initial training. Remote working opportunities will be established with the LID Director upon hire and successful completion of training.
Requirements
- At least 2 years of experience in clinical laboratory testing, In-Vitro Diagnostic (IVD) customer service, IVD sales, outreach, communications, or marketing.
- Training or experience in sales, outreach/communications, marketing, or clinical laboratory science.
- Ability to work independently, strong organizational skills, and ability to prioritize and manage multiple tasks.
- Strong communication skills (written and verbal) to interact effectively with stakeholders at all levels.
Nice To Haves
- Demonstrated ability to communicate detailed information to health care professionals.
- Experience in presenting material to individuals or groups.
Responsibilities
- Identifies, promotes, and maintains external partnerships - 25%
- Collaborates with unit leadership to deliver directed program messaging to internal and external audiences - 20%
- Plans and directs staff implementation of advancement initiatives and programs in alignment with the strategic plan - 5%
- Travel up to 12-14 weeks per year to attend conferences and meet with key stakeholders to promote unit initiatives. - 20%
- Evaluates advancement strategy effectiveness and provides recommendations for improvement - 10%
- May serve as the unit liaison to internal and external stakeholder groups providing organizational information on business-relations issues, opportunities, and activities and representing the interests of the unit - 20%
Benefits
- generous vacation, holidays, and paid time off
- competitive insurances and saving accounts
- retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
