Business Relationship Manager

the South Dakota State Government•Pierre, SD

18h•Onsite

About The Position

This is a full-time 40 hours weekly position with the Bureau of Information and Technology (BIT). The BRM serves as the primary liaison between state agencies and BIT, advocating for agency technology needs and helping deliver effective solutions. The BRM role combines strategic advocacy, operational coordination, and relationship management to deliver value and drive technology success for state agencies.

Requirements

Knowledge of project management methodologies
Experience leading projects
Ability to analyze and think quickly to resolve interpersonal and technical conflicts
Ability to lead meetings
Principles and concepts of computer science
Communicate with technical and non-technical clients and translate their needs, ideas, or suggestions
Communicate information concisely and accurately, both oral and written
Work in a team environment
Work independently with minimal supervision
Meet schedules and timelines
Take initiative
Must apply online
Successful applicant(s) will be required to undergo a background investigation.
All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9.
The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

Nice To Haves

A degree in computer science, business, communications or related field
Experience working in state government or other bureaucracies
Five or more years of professional work experience
If you possess a National Career Readiness Certificate, please submit the certificate with your application.

Responsibilities

Building collaborative relationships with assigned agencies and BIT teams.
Maintaining deep knowledge of agency structures, processes, and technology requirements.
Translating business needs into actionable technology projects and solutions.
Communicating technical concepts in understandable terms to diverse stakeholders.
Facilitating timely resolution of technology-related issues.
Supporting RFP/RFI processes, technology acquisitions, and contract reviews.
Leading and mentoring teams to achieve customer satisfaction and support agency goals.

Benefits

6% fully matched retirement plan.
Includes long term disability and family survivor benefits
$25,000 paid life insurance
Ability to maintain a great work/life balance with flexible work schedules and generous leave policies
Stable industry sector
Little to no travel
$0 premium employee health insurance option
Eleven paid holidays
Generous vacation and sick leave accrual
Dental, vision, and other insurance options
Retirement benefits