Business Relationship Manager Senior Deepening - Vice President

JPMorganChase•Houston, TX

About The Position

The Business Relationship Manager Senior (BRM) Deepening banker in Business Banking manages a portfolio of large, profitable business clients with annual revenue greater than approximately $5 million. The role focuses on deposit acquisition, product deepening, client retention and growth, and referrals to increase primary bank share. The banker provides a high-touch client experience through relationship building and financial advice, while deepening existing relationships, leveraging referrals to acquire new relationships, and maintaining focus on client experience and risk management. The portfolio consists of approximately 80–100 businesses in stable or mature stages. The role provides business deposit and cash management solutions, manages business credit opportunities up to approximately $15 million, and may support branch-based business bankers on sizeable business credit deals. The banker works with product specialists and partners across Branch, Wealth Management, and Private Bank to deliver appropriate business and personal financial solutions.

Requirements

Minimum of 5 years’ experience in a Business Banking Relationship Management role or related business lending experience.
Strong knowledge of deposit and cash management products and services.
Knowledge of business credit underwriting with commercial credit training.
Use seasoned judgment to offer comprehensive, customized solutions that meet client needs; monitor and research market, industry, and business trends to anticipate needs; and present proactive solutions and innovative alternatives when appropriate.
Demonstrated ability to anticipate client issues, take ownership of problems on clients’ behalf, and follow through on commitments.
Strong relationship-building and excellent communication skills with individuals at all levels, internally and externally.
Ability to influence others to achieve desired outcomes and leverage technology to interact with clients effectively and efficiently.
Excellent organizational skills and ability to manage and prioritize work under pressure and meet tight deadlines.
Self-directed, proactive, and creative, with sound judgment and the ability to navigate ambiguity.
Ability to balance client needs with associated risks and the interests of the firm.

Nice To Haves

Bachelor’s degree in Finance or a related field, or equivalent work experience.
Minimum of 3 years’ experience managing clients with revenue greater than $10 million.
Proficiency in Microsoft Office tools, including Outlook, Excel, Word, and PowerPoint.
In-depth knowledge of diverse types of businesses, industries, markets, and financial and economic concepts.

Responsibilities

Manage, retain, and deepen a portfolio of approximately 80–100 stable or mature business clients with annual revenue greater than approximately $5 million.
Provide business deposit and cash management solutions and manage business credit opportunities up to approximately $15 million.
Support branch-based business bankers on sizeable business credit deals as needed.
Deliver comprehensive, customized business banking solutions tailored to clients’ financial needs and circumstances.
Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote suitable, profitable solutions.
Use knowledge of businesses, industries, markets, financial and economic concepts, and marketing techniques to develop a business network and prospects.
Conduct regular in-person or virtual calls with existing clients, referrals, and centers of influence at their places of business to cultivate long-term primary banking relationships.
Understand business owners’ personal financial goals and needs, and partner with Branch, Wealth Management, and Private Bank to identify and deliver appropriate personal financial solutions.
Use knowledge of treasury products and partner with product specialists to onboard clients, deliver accounts and products end to end, follow up after account opening, identify additional solutions, and establish digital capabilities.
Protect the firm by following risk management protocols and control policies and adhering to regulatory requirements.