Business Project Senior Advisor, Pharmacy Fulfillment Enablement - Accredo- Hybrid

Cigna Healthcare•St. Louis, MO

6d•Hybrid

About The Position

Make an impact where strategy meets patient care. As a Fulfillment Pharmacy Business Project Senior Advisor at Accredo, you will help shape the future of pharmacy fulfillment operations. In this highly collaborative role, you will guide complex projects that expand capacity, strengthen operational capabilities, and improve the patient experience. You will partner closely with leaders and experts across the enterprise to turn strategic goals into executable solutions that deliver long-term business value. This is an opportunity for an ambitious, thoughtful advisor who thrives in a fast-moving environment and leads with both expertise and compassion.

Requirements

Minimum of 7 years of experience supporting fulfillment operations and large, complex business initiatives.
Proven experience gathering requirements from diverse stakeholders and translating them into operational or facility design solutions.
Demonstrated ability to lead cross-functional teams, manage competing priorities, and deliver results in a fast-paced environment.
Strong analytical, problem-solving, and critical-thinking skills with a data-driven approach to decision-making.
Excellent verbal and written communication skills, with the ability to present to and influence leaders at all levels.
Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Visio, and Project.
Ability and willingness to travel approximately 25–30%.
High School Diploma or equivalent required.

Nice To Haves

Bachelor’s degree in Engineering, Management Information Systems, Business Administration, or a related field.
Experience supporting Accredo and/or Express Scripts fulfillment pharmacy operations.
Knowledge of the pharmacy fulfillment ecosystem and fulfillment facility design considerations.
Strong background in relationship building, facilitation, and conflict resolution across complex organizations.

Responsibilities

Lead and facilitate cross-functional planning sessions to define project scope, priorities, and success measures that support future growth and operational excellence.
Translate business needs into clear, actionable requirements that guide engineering, IT, and fulfillment teams toward reliable and scalable solutions.
Maintain alignment across stakeholders by managing project scope, schedules, budgets, and dependencies to deliver results on time and within investment targets.
Evaluate fulfillment operations to identify opportunities to improve capacity, efficiency, cost performance, and patient service outcomes.
Develop data-driven recommendations that enhance workflow design, system reliability, and infrastructure utilization.
Partner with operations, technology, and real estate teams to implement solutions that improve long-term fulfillment capabilities.
Build trusted relationships across a large, matrixed organization by engaging subject matter experts and decision-makers with clarity and confidence.
Communicate progress, insights, and risks through concise updates and executive-ready materials that support informed decision-making.
Proactively identify and resolve risks, conflicts, or scope challenges to keep projects moving forward.
Develop and manage funding documentation that clearly outlines business value, project costs, and interdependencies.
Track forecasted and actual capital spend throughout the project lifecycle, identifying risks and variances early.
Provide transparent reporting to leadership to support accountability and sound financial stewardship.