About The Position

This internship opportunity at Microsoft allows participants to contribute to real-world projects, collaborate with global teams, and explore their passions while working with cutting-edge technology. Interns will identify, define, and design opportunities to support or improve existing programs. They will advocate for program value through defined metrics, gain stakeholder buy-in, and monitor program execution for efficiency, including change management and improvement efforts. Microsoft's mission is to empower every person and organization to achieve more, fostering a culture of respect, integrity, and accountability with a growth mindset.

Requirements

  • Currently pursuing a Bachelor's Degree in Business, Operations, Finance, or related field.
  • Must have at least one semester/term of school remaining following the completion of the internship.

Nice To Haves

  • Formal training in program management and process management, process improvement, business strategy and/or operations
  • Displays stakeholder and relationship management across leaders, partners, and customers.
  • Ability to understand business metrics, customer, and market trends.
  • Proficient verbal and written communication, analytical and presentation skills.

Responsibilities

  • Assists others in performing program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examining business trends (e.g., customer feedback and expectations) to identify audience size and program scope, stay current, agile, and competitive.
  • Helps improve operations of existing programs by helping apply industry methodology, define program issues, assess various scenarios, and select the optimal scenario to resolve issues.
  • With oversight from others, contributes to the direction and strategy from leadership regarding business area of expertise in order to help execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Learns to define vision and strategy for change, broad and specific impact, and the flow of communication to the organization.
  • Learns how to define and track the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program.
  • Assists others working with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design programs from initiation to delivery.

Benefits

  • CAD $4600 per month
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