Business/Product Analyst
About The Position
As a Business/Product Analyst, you will support and work on enhancements for a variety of custom financial services applications. This is a hybrid position in Chicago on the Magnificent Mile. We are looking for a Business/Product Analyst to provide end user support for multiple business applications, perform business process analysis, support feature development and modernization initiatives, and participate in quality assurance activities. This position will be full-time contract and hybrid in downtown Chicago (Magnificent Mile). Only candidates without a need for work authorization now or in the future will be considered. Local candidates only, please.
Requirements
- Bachelor's degree in Computer Science, Systems Analysis, related field, or equivalent experience
- Minimum of 3 years of business analyst experience
- Minimum of 3 years of IT design and implementation experience
- Experience gathering, documenting, and analyzing business requirements
- Experience supporting applications and troubleshooting production issues
- Knowledge of Agile methodologies including Scrum and Kanban
- Experience with Jira or other Atlassian tools
- Experience with SQL and data analysis
- Strong communication, collaboration, and stakeholder management skills
- Experience participating in quality assurance and testing activities
- Ability to manage multiple projects and priorities simultaneously
Nice To Haves
- Experience within financial services, investment management, or portfolio management environments
- Understanding of investments, statistics, or statistical analysis
- Experience with .NET applications and development environments
- Experience with Azure DevOps and Azure Portal
- Experience with REST APIs, GitHub, and Power BI
- Working knowledge of AI tools such as Claude, Cursor, Claude Code, or similar code-generating LLMs
Responsibilities
- Provide end user support and triage for multiple business applications
- Review, analyze, and document business processes, workflows, functional requirements, and user needs
- Partner with product owners, business stakeholders, technology teams, controllers, and management to support project delivery
- Facilitate meetings with stakeholders to gather requirements, answer questions, and resolve issues
- Write and manage development stories and assist with project estimation activities
- Track story progress, sprint allocation, milestones, and deadlines using Jira and related Atlassian tools
- Perform quality assurance testing to ensure solutions meet business requirements and usability expectations
- Extract and integrate data from various systems using ETL, BI, and AI tools to support reporting and analytics
- Troubleshoot application and system issues and coordinate resolution efforts
- Support deployment activities through Azure DevOps while ensuring compliance with change control processes
- Assist with audit reporting using BI tools and SQL queries
- Promote automation of repetitive support activities
- Utilize AI-assisted tools to create simple test and automation scripts
Benefits
- medical insurance
- dental insurance
- vision insurance
- 401k retirement account access
- paid time off
- paid sick leave
- other paid time off as provided by applicable law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
