Business Processing Specialist/CCS

CGI•Tampa, FL

2d•Hybrid

About The Position

CGI Federal's Housing Compliance team, which partners with a local public housing authority and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing, has an opening for a Business Processing Specialist (CCS). This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing owners and management companies within an assigned portfolio of properties. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, both for the affordable housing industry and general business skills. This position is located in our Tampa, Florida office; however, a hybrid working model is acceptable.

Requirements

Associate's degree preferred OR significant relevant experience in lieu of education will be considered.
Professional, organized, and able to manage multiple tasks each with varying deadlines.
Proficiency with Microsoft office, particularly Outlook, Excel, and Word.
Mathematics, data entry, record keeping, and account management skills.
Effective written and verbal communication skills.

Nice To Haves

Housing experience
Analytical Thinking
Problem Solving
Customer Service & Support
Detail Oriented
Result Oriented
Communication
Portfolio Management

Responsibilities

Reports to Asset Manager/Central Services Manager in carrying out core task processing.
The Business Processing Specialist is responsible for managing a portfolio of assisted housing contracts to ensure the accurate and timely completion of all required tasks, which may include the following:
Perform detailed reconciliation of monthly payments to property owners.
Renew expiring Housing Assistance Payments contracts.
Perform annual contract rent adjustments.
Evaluate and approve owner's claims for reimbursement due to unpaid rent, tenant damages, and vacancies.
Maintain property files and records retention in accordance with HUD and corporate policy.
Maintain positive relations with owners, residents and their representatives, neighborhood groups, and local governments.
20% of workload will consist of administrative office duties: managing general mailbox, supplies and other minor tasks.
Other duties and responsibilities as assigned.