Business Process Specialist, Data & Process Analytics

Coca-Cola Bottlers’ Sales & Services Company, LLC•Temple Terrace, FL

2d•Hybrid

About The Position

Manage large initiatives across complex pricing, customer ordering, and billing systems to ensure services and technologies operate effectively and stakeholder needs are met across NAOU, CBS, BSNA, customers, and the bottling community. Operate within existing constraints while identifying improvements and resource plans. Leverage technology to identify opportunities to advance business processes. Advanced knowledge of Microsoft Power Platform and data analytics.

Requirements

Logical, fact-based approach to problem solving
Clear and concise communication skills in written and verbal applications
Comfortable speaking to technical audiences and business leaders alike
Leverage technology to improve and automate business processes
Proactive, decisive, and action-oriented
Highly developed process improvement skills
Helpful, positive approach to customer service
Ability to understand and translate customer needs
Adept at data analytics, using and learning analytical tools and software
Influencing stakeholders and project partners to achieve results
Minimum of 3 years of related experience
Willingness and ability to travel as required based on business need.

Nice To Haves

Advanced knowledge of Microsoft Power Platform and data analytics.

Responsibilities

Interpret stakeholder needs and translate them into detailed, actionable work requirements
Perform traditional business analyst responsibilities to bridge the gap between IT and The Business
Leverage data skills and software (SQL, Microsoft Power Platforms, Tableau, Alteryx, etc) to deliver quick research as well as sustainable analytics solutions (extracting, manipulating, and visualizing data)
Serve as subject matter expert, applying knowledge of data analytics and process improvement to identify opportunities and drive change autonomously
Apply critical thinking to position our data and tools for success across multiple work efforts in parallel
Carry out work streams from inception to final execution, proactively identifying risks, streamlining cross-functional efforts, and owning accountability for success
Identify root causes of issues related to data or reporting, striving to understand situations in depth and with total accuracy. Carefully and creatively explain problems to non-technical audiences