Business Process Manager O2I (Order to Invoice) - 3 year fixed term

Roche • Indianapolis, IN

1d • $82,300 - $152,800

About The Position

The Business Process Manager O2I plays a central role in the continuous global harmonization, standardization, improvement, and automation of end-to-end Order-to-Invoice processes across Roche Diagnostics. The role links local and global business teams and translates between Operations and IT, providing global consultancy and guidance for implementing, managing, and developing divisional best-practice processes. It reviews local change requests for possible enhancements to global solutions and helps coordinate the harmonization of supply-chain processes with local, regional, and IT teams. This is a three-year fixed-term position.

Requirements

• Bachelor's degree in Finance, Business Administration, Informatics, Engineering, or comparable education.
• Five years of professional experience in a related field, or three years with a master's degree.

Nice To Haves

• Leadership and project management skills.
• Understanding of SAP modules and solutions, including Warehouse Management, Extended Warehouse Management, Transportation Management, ERP, or APO Material Requirements Planning; SAP BW reporting know-how.
• Strong analytical and problem-solving skills.
• Demonstrated ability to proactively plan and lead project activities and commit to deliverables and deadlines.
• Excellent written and verbal communication in English; Spanish language skills are an advantage.
• Awareness of, and ability to lead and work in, multicultural teams.

Responsibilities

• Participate in local or global change-management processes with Global Supply Chain and IT professionals.
• Act as a counterpart to IT professionals for project implementation, solution development, and issue resolution.
• Evaluate business requirements for local, regional, or global relevance; conduct fit-gap analyses against global best practices; and write, refine, and define requirements papers.
• Partner with, advise, and support BPOs, CMT, and IT in setting priorities and allocating resources.
• Provide guidance on technical and cross-functional implications.
• Organize and lead international, multicultural workshops using and building on the Roche Global Supply Chain network.
• Plan, prepare, coordinate, and execute integration testing and user acceptance testing with GCR or IT professionals, including documentation for local and global requirements and business release updates.
• Support straightforward rollout and local implementation of business releases.
• Develop training materials for new functionality and assist with training when needed.
• Maintain Quick Reference Guides.
• Represent local business needs as an active member or leader of the Change Management Team for requirements, initiatives, or rollout projects, promoting best-practice solutions across Roche Diagnostics affiliates and Distribution Centers.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• Benefits are available as detailed at the linked benefits page; specific benefits are not listed in the posting.
• Relocation benefits are not available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level