Business Process Leader, Finance

Marsh McLennan•Greensboro, NC

4d•Remote

About The Position

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Process Leader, Finance at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As a Business Process Leader, Finance on the National Business Process team you will be a strong process design focused professional who knows how to balance internal controls, efficiency, quality, consistent application of processes and organizing change management. This candidate will be working in conjunction with the Finance Corporate team, focusing on the activities within Controllership and FP&A as it relates to national operational workflows. You will participate in the creation and testing of workflows, Systems, reporting and documentation for accuracy and completeness within the framework of MMA standard operating procedures and enterprise Epic. This position will utilize agency management system, reporting tools, and other available technology and software when creating, documenting, and testing new processes. The Business Process Leader, Finance will also participate in documenting and maintaining procedures, and other business process artifacts, to be used both in training and as an ongoing reference. In addition, this position will collaborate with regional training resources and other stakeholders to identify overarching knowledge gaps and ensure successful fulfillment of AMS onboarding and training needs.

Requirements

Minimum 5 years of experience in finance/accounting within the insurance industry
Strong knowledge of agency management systems (CRM, AMS, LMS, etc.), such as Applied Epic, Sagitta, BenefitPoint, AMS360
Proven critical thinking, analytical, and problem-solving skills
A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices
Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables
Demonstrated experience in effectively working with and presenting to a wide range of cross-functional work teams and leaders with multiple skill levels

Nice To Haves

Strong understanding of business process in Premium Accounting, Internal controls, Financial reporting, Sales compensation modeling.

Responsibilities

Participate in the creation and testing of workflows, Systems, reporting and documentation for accuracy and completeness within the framework of MMA standard operating procedures and enterprise Epic.
Utilize agency management system, reporting tools, and other available technology and software when creating, documenting, and testing new processes.
Participate in documenting and maintaining procedures, and other business process artifacts, to be used both in training and as an ongoing reference.
Collaborate with regional training resources and other stakeholders to identify overarching knowledge gaps and ensure successful fulfillment of AMS onboarding and training needs.