Business Process Improvement Coordinator

The University of Texas at Arlington Portal•Arlington, TX

16d

About The Position

The Business Process Improvement Coordinator will facilitate portfolio projects for Change Management and Process Improvement Roadmap by conducting analysis, validating resources, and reporting status and metrics of accomplishments. Communicate and address data inaccuracy with Office of Continuous Improvement Team, Business Process Improvement ( BPI ) Team and Campus Partners. Support BPI educational program offerings and conduct training on the Process Improvement Roadmap projects with campus partners. Provide research analysis, project operational support and published documentation via accessible formats.

Requirements

Bachelor’s degree in business management, organizational development, education, technology, social sciences or a related field.
One (1) year of work experience coordinating change management, process improvement or an equivalent mix of education and relevant experience in similar role.

Nice To Haves

Extensive knowledge of Change Management methodology (i.e., PROSCI ).
Three (3) years of experience in support roles with experience in assisting in making process changes in a work environment or equivalent experience in a related field.

Responsibilities

Create, document, and analyze the metrics and use that information to design reports for use in change management and process improvement projects.
Responsible for cataloging the results and documents in a central library for use by the Office of Continuous Improvement and the Business Process Improvement team.
Work with campus partners and project sponsors to review process improvement reports, conduct gap analysis and create a roadmap with defined milestones for each partner area.
Conduct research for the Business Process Improvement team, with the goal of discovering information and data that will aid in the completion of tasks assigned to the team.
Assist change managers in the Office of Continuous Improvement by ensuring documentation and presentations are delivered on a defined schedule and meet accessibility standards.
Forecast resource availability to achieve change management and process improvement project schedules.
Schedule and promote the continuing education offerings on process improvement that is designed to support employees interested in enhancing their process improvement skills.
Gather metrics and create reports on participation.
Ensure educational material and BPI website information are current, accurate and meet UTA accessibility standards.
Other Duties as Assigned.