Business Process Engineer
About The Position
The Business Process Engineer position provides the ability to problem solve and collaborate in teams and in a fast-paced, rapid-growth environment. A highly motivated and self-driven individual with a desire to have a measurable impact on the future direction of Quantum Health’s business operations will do well. This position is involved in the analysis, design, and improvement of healthcare outcomes-based research through the use of Industrial and Systems Engineering principles. Experienced contributor with knowledge in a wide variety of business and/or systems processes. Expert in the analysis of existing integrated processes, procedures, and methods with the ability to promote effective business operations through standardization, improvement, simplification, discontinuance, or other methods. Creates and implements process change by partnering with all levels across organization on proposed process and procedure enhancements, including: Root Cause Analysis, Time Studies, Lean Six Sigma, 5S, Process Improvements.
Requirements
- Bachelor’s degree in Business Administration, Industrial and Systems Engineering or other Engineering disciplines or related field or equivalent relevant work experience.
- 2-5+ years of experience in roles such as: Business Analyst, Operations Analyst, Process Improvement, or Continuous Improvement.
- Additional post-graduate education may contribute towards the desired years of experience.
- Minimum 2 years of experience in operations or healthcare fields preferred
- Experience in performance management, productivity and Industrial and Systems Engineering preferred
- Experience in User Acceptance Testing (UAT) is preferred
- Lean Six Sigma Green Belt or equivalent process improvement experienced preferred
- A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health’s policies, values and ethics, and to protecting the sensitive data entrusted to us.
Responsibilities
- Critical business process analysis
- Process impact analysis of technology initiatives
- Documentation of current and future state critical business processes
- Includes completing workload analysis and observation of roles performing stated processes.
- Collaborate with other departments on shared initiatives such as Product Development, Operations and Clinical leadership.
- Documentation of UAT plans for major tech releases
- Validate impact of organizational initiatives on gross margin, staffing, and process, evaluate potential improvement areas and formulate business cases for senior level report out preparations and presentation.
- All other duties as assigned.
Benefits
- Competitive base and incentive compensation
- Health, vision and dental featuring our best-in-class healthcare navigation services
- Life insurance
- Legal and identity protection
- Adoption assistance
- EAP
- Teladoc services
- 401(k) plan with up to 4% employer match and full vesting on day one.
- Paid Time Off (PTO)
- 7 paid holidays
- Parental leave
- Volunteer days
- Paid sabbaticals
- Tuition reimbursement up to $5,250 annually
- Certification/continuing education reimbursement
- Discounted higher education partnerships
- Paid trainings
- Leadership development
- Recognition as a Best Place to Work for 15+ years
- Dedication to diversity, philanthropy and sustainability
- People-first values that drive every decision.
- A modern workplace with a casual dress code
- Open floor plans
- Full-service dining
- Free snacks and drinks
- Complimentary 24/7 fitness center with group classes
- Outdoor walking paths
- Game room
- Notary and dry-cleaning services
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
