Business Process Automation / IT Professional

Siemens Healthineers

3d•$117,770 - $161,931•Onsite

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Requirements

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Engineering, or related field.
Equivalent combination of education and experience may be considered.
5+ years of experience in business systems analysis, process automation, application support, or business technology solutions.
Experience gathering and documenting business requirements.
Experience supporting enterprise business applications and workflows.
Experience leading testing, implementation, and user adoption activities.
Microsoft Power Apps
Microsoft Power Automate
SharePoint Site Design and Administration
SQL Server
Relational Database Design
Business Process Analysis
Requirements Documentation
Testing and Change Management
ServiceNow Platform
Power BI or Qlik Analytics
Microsoft Office Suite

Nice To Haves

Microsoft Copilot and AI Automation Technologies
Datamarts and Data Warehousing
HTML/CSS
REST APIs and Integrations
SAP Data Structures
Agile Project Delivery Methodologies
Workflow Automation Platforms
Low-Code/No-Code Development

Responsibilities

Partner with business stakeholders to identify process improvement opportunities and develop technology-enabled solutions.
Gather, analyze, document, and validate business requirements.
Translate business needs into detailed functional and technical requirement specifications.
Lead process redesign, workflow optimization, and automation initiatives.
Develop implementation plans, testing strategies, deployment plans, and user training materials.
Drive continuous improvement initiatives utilizing Lean, automation, and AI technologies.
Provide North America support for the ServiceNow platform.
Manage modification requests, change management activities, testing, deployment, and user adoption.
Administer ServiceNow workspaces, including: PDF Templates, Email Templates, Task and Action Creation, Workflow Support.
Collaborate with Global ServiceNow Insights and Development teams on enhancements and issue resolution.
Support integration of ServiceNow data with SAP, Datamart, SQL Server, and reporting solutions.
Design, develop, test, and deploy: Power Apps, Power Automate Flows, AI-driven process automation solutions, Business workflow applications.
Maintain and enhance existing applications including Delivery Performance / Damaged Missing App, OEM Bundle Issue Trackers, MIV Day One, MIV Project Communication, ISE/CSE Metrics, TPS Applications, DCS Applications.
Support CSC business applications by: Developing requirement specifications, Coordinating testing and deployment activities, Managing application enhancements, Supporting P58 vs P40 business impacts across CSC applications, Providing reporting and analytics solutions, Supporting Sales and ServiceNow data-related initiatives.
Design and maintain SharePoint sites and portals.
Support CSC and OM portals.
Design pages using modern web parts and user experience best practices.
Manage: Document libraries, Navigation structures, Security and permissions, Site architecture.
Administer SQL Server databases and data structures.
Create and maintain databases, tables, mappings, and data integrations.
Support ERP-related data feeds including: SAP, ServiceNow, Datamart, SQL Server.
Develop ad hoc reporting and analytics solutions.
Support data visualization and KPI reporting through Power BI, Qlik, and other analytics platforms.
Ensure solutions align with enterprise IT governance standards.
Support: CMDB processes, ITCCS application registration, Data Privacy Assessments, Application compliance reviews, FDA Part 11 requirements (where applicable).
Maintain familiarity with the Siemens Healthineers IT landscape and architecture standards.