Business Process and Application Analyst

City of Kansas City•Kansas City, MO

2d•Onsite

About The Position

The Business Process and Application Analyst serves as a strategic partner to the business, driving the end-to-end resolution of operational and technology-related challenges through the configuration, optimization, and support of Workday. This role is responsible for identifying, analyzing, prioritizing, and leading the delivery of solutions for business process and system issues, serving as a project lead by coordinating cross-functional stakeholders from problem identification through implementation, adoption, and ongoing improvement. The position provides business process expertise, system strategy, governance, and operational leadership to ensure Workday solutions align with business objectives and evolving organizational needs.

Requirements

Bachelor’s degree in a Business Administration, Education, Accounting or Finance, Human Resources, Information Systems or Computer Science.
3-5 years of business experience, of which at least 2 years supporting or working with core operational support systems
Strong understanding of Financial business processes and disciplines including procurement, expenses, accounting, budgeting, and financial reporting
2 years of Workday experience including Financial Accounting, Expenses, or Procurement strongly preferred
High level of professionalism and confidentiality in dealing with data, business information and initiatives
Demonstrated ability to successfully deploy significant projects, building rapport, and influencing decisions while working in a consultative role with the business and cross-functional teams.
Ability to work effectively independently as well as collaboratively in a team environment
Requires high attention to detail and excellent analytic skills with a demonstrated understanding of the concepts and issues unique to the management of data
Strong understanding of core business processes, disciplines, and operations
Ability to prioritize and work on multiple projects at a time; and the ability to work on many projects with a sense of urgency without sacrificing quality
High level of proficiency with Microsoft Office applications (Excel, PowerPoint and Word)

Nice To Haves

Master’s degree a plus

Responsibilities

Cultivate partnerships with business units to research optimal solutions and address concerns relating to business processes, reporting, and data integrity
Develop and modify reports, metrics and dashboards for management and business partners, in addition to providing analytical insight to stakeholders
Participate and lead recurring meetings with project teams to discuss progress and issues to be resolved
Own the end-to-end resolution of complex problems by identifying root causes, resolving process deficiencies and unexpected results, and driving solution design and implementation to meet business and operational requirements
Provide subject matter expertise on key business process decisions, business requirements and functional specifications, developing testing strategies, conducting acceptance testing and implementing solutions
Evaluate functionalities of Workday that may not be activated today and recommend solutions that meet business needs while fitting into overall operating strategies
Research, recommend, and communicate system related releases, upgrades and enhancements
Monitor business processes, establish and maintain a record of departmental procedures, and analyze monthly reports to measure risk and maintain governance
Ensure that all systems and proposals meet, or exceed, regulatory compliance, University policies and standards