Business Process Analyst

SAIC

23h

About The Position

SAIC is seeking a Business Process Analyst to support operational teams in a high-tempo mission environment. The ideal candidate will specialize in business process analysis, requirements elicitation, and the development of operational documentation in alignment with mission objectives. The selected candidate will play a critical role in process governance, workflow optimization, and interdepartmental coordination to drive efficient and effective operations. This is a fast-paced, detail-oriented position that requires a strong grasp of process methodologies (SOPs, process maps, swim lanes, etc.), stakeholder engagement, and operational rhythm support. Exceptional organization, communication, and multi-tasking capabilities are essential for success.

Requirements

Business process analysis
Requirements elicitation
Development of operational documentation
Process governance
Workflow optimization
Interdepartmental coordination
Process methodologies (SOPs, process maps, swim lanes, etc.)
Stakeholder engagement
Operational rhythm support
Organization
Communication
Multi-tasking capabilities
Standard Operating Procedures (SOPs)
Checklists
Process maps/swim lanes
RACI matrices
Requirements packages
Workflow improvement recommendations
Updated process guidance documentation
Read-aheads
Decision logs
Action trackers
Records of process products
Knowledge bases
Decision points

Responsibilities

Document and maintain business processes using various methodologies and tools, including SOPs, process maps, swim lanes, and RACI matrices.
Analyze existing workflows to identify bottlenecks, risks, and inefficiencies, providing recommendations for improvements and supporting implementation plans.
Collaborate with mission and operations stakeholders to identify needs, problems, and desired end states; translate these into actionable requirements and workflow updates.
Facilitate process governance through coordinating reviews, gathering inputs from process owners/subject matter experts (SMEs), and routing documentation for approval.
Ensure proper publication, storage, and management of documents in secure, designated repositories while adhering to version control protocol and governance discipline.
Prepare read-aheads, capture decisions, and manage action items for internal meetings and standing boards, ensuring workplace operational cadence is optimized.
Support tool and workflow development initiatives by coordinating stakeholder inputs, documenting changes, supporting testing and demonstrations, and updating corresponding SOPs and user guidance.
Maintain organized, discoverable records of process products, decisions, and associated deliverables, ensuring knowledge continuity and accessibility.
Ensure adherence to all information handling and data protection regulations in process documentation and collaboration workflows.
Promptly identify and escalate risks and issues to leadership, ensuring visibility through action tracking and governance mechanisms.
Participate in regular interaction with mission and operations stakeholders, process owners, and SMEs to identify and address workflow requirements.
Engage in direct collaboration with senior leadership for tasking, prioritization, and approval of process workflows and recommendations.
Participate in close coordination with other internal teams and contractors to ensure effective alignment and integration of process products across the organization.
Enforce proper handling of documentation, workflows, and data per enterprise compliance and information security standards.