Business Process Analyst - Intern

SHI International Corp. • Piscataway, NJ

1d • $18 - $18 • Onsite

About The Position

We are looking for a proactive and analytical Business Process Analyst Intern to join our Data Center Factory Services team. In this role, you will support our operations by transforming data into actionable insights that help optimize processes and drive strategic decisions related to server rack builds, supply chain, and service delivery. This internship provides hands-on experience in business intelligence within the dynamic environment of a data center factory.

Requirements

• Currently enrolled as a junior or senior in good academic standing working towards a bachelor’s degree.
• Must be available to participate for the full 12-week internship duration.
• Must be able to work onsite as required by the internship program.
• Must be authorized to work in the U.S.
• Ability to collect, clean, and validate operational data – Basic
• Experience with BI tools such as Power BI, Tableau, or Excel for dashboard/report development – Basic
• Ability to analyze large datasets and identify trends and opportunities for process improvement – Basic
• Ability to collaborate with various teams to understand reporting needs and deliver data-driven solutions – Basic
• Ability to document business intelligence processes and best practices – Basic
• Basic knowledge of capacity planning, demand forecasting, and operational excellence concepts – Basic
• Proficiency in Excel; familiarity with SQL or Python – Basic

Nice To Haves

• Experience or coursework in data visualization tools – Preferred

Responsibilities

• Collect, clean, and validate operational data from systems supporting server rack production, supply chain, and logistics.
• Develop and maintain dashboards and reports using BI tools (e.g., Power BI, Tableau, Excel) to monitor key performance indicators (KPIs) such as build cycle times, inventory levels, and delivery performance.
• Analyze large datasets to identify trends, inefficiencies, and opportunities for process improvement within the factory services team.
• Collaborate with engineering, operations, and supply chain teams to understand reporting needs and deliver data-driven solutions.
• Assist with the documentation of business intelligence processes and best practices for the data center environment.
• Participate in special projects focused on capacity planning, demand forecasting, and operational excellence.
• Present findings, insights, and recommendations to team leaders and stakeholders.

Benefits

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

What This Job Offers

• Career Level: Intern