Business Process Analyst

Ivanti • South Jordan, UT

5d

About The Position

Are you a curious, analytical graduate ready to accelerate Ivanti’s journey into the future of AI? Join us as an AI Business Process Analyst to work closely with business teams, explore our processes and help unlock new possibilities using AI and agentic AI. Let’s shape the way our teams work, optimize productivity and deliver real commercial value—together.
This is an excellent entry‑level opportunity for recent graduates looking to jump‑start their career in tech. This role is ideal for candidates with degrees in Business, Analytics, Information Systems, or Computer Science who are eager to break into software, IT, and cybersecurity.
Why this role matters
In this hands-on role, you’ll sit at the intersection of business operations and AI implementation, transforming real workflows into agent-ready processes, building prompting expertise, and driving employee adoption. You’ll contribute insights from workflow analysis and help shape AI-driven improvements that boost productivity and streamline operations. If you’re excited to learn every day, work with emerging technologies, and make a visible impact in a global tech company, we’d love to hear from you.

Requirements

• Bachelor’s degree (recent graduates encouraged to apply).
• Demonstrated interest or experience in AI, agentic AI or business process improvement.
• Strong interpersonal and communication skills—you collaborate effectively with diverse teams.
• Organized, proactive, and comfortable managing multiple priorities.
• Analytical mindset—skilled at gathering, interpreting, and presenting data.
• Basic understanding of project coordination and requirements gathering; exposure to tools like Azure DevOps, Jira, or similar platforms is a plus.
• Interest in prompt engineering, AI agent design, and familiarity with LLMs or AI tools.
• Curious, collaborative, and solution-focused, with a drive for continuous improvement.

Responsibilities

• Work closely with business teams to map and understand current workflows, identifying opportunities for AI integration.
• Redesign workflows to enable AI agent integration across business systems.
• Develop prompting skills and maintain prompt libraries to optimize AI agent performance.
• Gather requirements, document findings, and create AI use-case briefs with success criteria and guardrails.
• Lead workshops and discussions to inform and educate stakeholders on AI opportunities.
• Collaborate across a variety of business units, translating complex ideas into accessible documentation.
• Provide administrative support for AI-related projects, including scheduling, documentation, and status tracking.
• Spread AI culture across the organization by teaching employees how to use Ivanti’s AI tools effectively.
• Assist teams with AI agent creation and workflow questions, acting as an internal AI enablement resource.
• Stay curious—keep up-to-date on emerging AI technologies and best practices.

Benefits

• Friendly flexible working model: Empower excellence whether you’re at home or in the office and support work-life balance.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern