Business Process Analyst 3

State of Ohio • Columbus, OH

2d • Onsite

About The Position

In this role, you’ll lead analytical and technology focused efforts aimed at improving business operations. Your work centers on identifying opportunities to streamline processes, reduce costs, and enhance overall efficiency through the thoughtful use of information technology. You’ll regularly analyze current workflows using business process modeling and vendor solution evaluations to determine whether reengineering or new technology solutions can improve outcomes. When you identify risks or inefficiencies, you’ll recommend practical, data backed changes to processes, projects, or procedures. A key part of the role includes partnering with project managers and business stakeholders to define project approaches. You’ll create and coordinate tasks, run meetings, and guide requirements gathering activities. Deliverables you produce may include business requirements documents, wireframes, requirement traceability matrices, and other project artifacts that support clear communication and direction. Strong communication is essential in this position. You’ll gather information from stakeholders, business owners, customers, and leadership, serving as a liaison between groups to ensure expectations are managed and information flows smoothly. Your work helps build shared understanding and supports successful project outcomes. Once solutions are developed, you’ll validate them by comparing the end product against specifications and requirements. Beyond project work, you’ll contribute to team growth by mentoring peers or junior staff through structured activities, verbal guidance, or written documentation. This role is well suited for someone who enjoys problem solving, collaborating across teams, and shaping technology solutions that improve how the organization operates.

Requirements

• 60 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
• Or completion of associate core program in computer science, information systems, or business administration; 42 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
• Or completion of undergraduate core program in computer science, information systems, or business administration; 36 mos. combined work experience in any combination of the following: leading analysts and analyzing business operations to determine areas to implement solutions through the use of information technology and reducing overall costs and/or providing efficiencies.
• Or equivalent of minimum class qualifications for employment noted above.
• Information Technology
• Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Nice To Haves

• The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.
• All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application.
• Attachments will not be considered as part of your application.
• Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position.
• Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position.
• Regardless of a passing or failing score, all results will be maintained for 6 months.
• Applicant with a passing score will be retained and utilized for a 6-month period.
• Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

Responsibilities

• Lead analytical and technology focused efforts aimed at improving business operations.
• Identify opportunities to streamline processes, reduce costs, and enhance overall efficiency through the thoughtful use of information technology.
• Analyze current workflows using business process modeling and vendor solution evaluations to determine whether reengineering or new technology solutions can improve outcomes.
• Recommend practical, data backed changes to processes, projects, or procedures when risks or inefficiencies are identified.
• Partner with project managers and business stakeholders to define project approaches.
• Create and coordinate tasks, run meetings, and guide requirements gathering activities.
• Produce deliverables such as business requirements documents, wireframes, and requirement traceability matrices.
• Gather information from stakeholders, business owners, customers, and leadership, serving as a liaison between groups.
• Validate developed solutions by comparing the end product against specifications and requirements.
• Contribute to team growth by mentoring peers or junior staff through structured activities, verbal guidance, or written documentation.

Benefits

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree