Business Portfolio Manager

CenterWell

2d • $86,300 - $118,700 • Remote

About The Position

The Portfolio Manager governs the Primary Care Organization (PCO) Intake System, PCO Operating Model Process, and PCO Portfolio and Business ART in Jira Align. They are a key partner to the IT Portfolio Manager and our Product and Project Teams helping to ensure that all changes being made in the PCO follow our Operating Model and Process. This role will report to the Director, Clinic Operations Strategy. The Portfolio Manager will be a member of the Portfolio and Change Team (P&C Team). The P&C Team serves the PCO by managing changes of various types across the organization to provide and/or facilitate governance and decisioning, vetting and development support, delivery coordination, and sustainment activities. The P&C Team works with PCO and Enterprise matrixed teams to accomplish strategic goals. Our highest aspiration is to help our clinic and support staff enjoy their work, which benefits them and our patients.

Requirements

• Bachelor's degree and/or equivalent experience
• Experience working in Jira Align
• Advanced SharePoint and Power Apps experience
• 5 or more years of project leadership experience
• 2 or more years of agile ways of working experience
• Experience and/or certifications in Lean Portfolio Management, or other Scaled Agile, PMI, Scrum, Kanban, product management, or agile coaching or facilitation
• Ability to facilitate forums of all sizes
• Superior organizational skills
• Data analytics and reporting experience
• Advanced written and verbal communication
• Advanced PC knowledge including Microsoft Office products
• Process design and improvement experience
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Self-provided internet service with at least a download speed of 25 Mbps and an upload speed of 10 Mbps (wireless, wired cable or DSL connection suggested).
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Nice To Haves

• Advanced Degree
• Process design and improvement experience
• Experience and/or certifications in the fields of project management, change management, process design/improvement
• Advanced presentation skills
• 3 or more years of organizational change management (OCM) experience

Responsibilities

• Manages change requests/intakes by working with our Product and Project Teams to triage them and enter them into Jira Align as Features for further action.
• Story writing is included.
• Manages PCO work at the portfolio level via Jira Align through reporting and insight development, Planning Interval (PI) support, roadmap and release schedule data audits, and more.
• Manages certain emails and forums, including the weekly intake digest, Product/Project-Portfolio Stand-ups and Prereviews.
• Supports executive body forums and large-scale change initiatives.
• Supports organizational continuous improvement efforts.
• Helps ensure policy/program changes affecting employees do not conflict with the organization's objectives.
• Exercises mostly independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision.
• Uses mostly independent judgment requiring analysis of variable factors and determining the best course of action.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level