Business Partner Manager, People & Culture

American Addiction CentersCharlotte, NC
Hybrid

About The Position

The Business Partner Manager aligns business objectives with caregivers and management in designated business units. This role serves as a consultant to management on business-related issues, leveraging a strong foundation in HR programs and practices, along with business literacy concerning the business unit’s financial position, mid and long-range plans, culture, competition, and customers.

Requirements

  • Bachelor's Degree (or equivalent knowledge) in Human Resources or related field.
  • Typically requires 7 years of experience in organizational development consulting, resolving complex employee relation issues, and developing, facilitating and leading human resources functions and initiatives which align with organizational goals and objectives.
  • Demonstrated consulting skills and ability to effectively apply organizational strategies to address business challenges including change/succession management, workforce planning, leadership development, and organization design.
  • Working knowledge of multiple human resource disciplines and business practices including compensation practices, organizational diagnosis, employee/union relations, diversity, performance management, regulatory compliance and employment laws.
  • Excellent communication, presentation, and interpersonal skills, with an ability to build/foster strong trusting relationships, influence leaders and develop solutions to achieve results.
  • Ability to build consensus and settle disputes on policy and practice decisions.
  • Demonstrated analytical ability and business, industry and financial acumen; understands the role caregivers and leaders play in driving financial performance.
  • Ability to adapt quickly to changing circumstances in the business and respond appropriately.
  • Must be self-directed, self-motivated, flexible and ability to take initiative to identify and anticipate client needs and effectively manage multiple conflicting priorities and deadlines.
  • Highly developed skills related to the HCM system, report writing and Microsoft Office software.

Nice To Haves

  • Experience working in a complex healthcare organization is a plus.

Responsibilities

  • Acts as a business HR partner to assigned leaders, functioning as HCM consultant on business and HR related matters.
  • Utilizes a strong grasp of organizational expectations and culture, translating the brand in how HR services are delivered.
  • Guides both short and long-term decisions within the business unit, utilizing knowledge of workforce planning and development with sound succession planning processes and programs.
  • Provides guidance and support for refining or developing new organizational design and implementation of restructures.
  • Researches and analyzes trends and metrics in partnership with HR centers of expertise, leading to the development of sound HR solutions, programs and policies to help leaders meet business challenges.
  • Provides a balance of the ability to appropriately challenge leaders, while maintaining strong business partnership and relationships with assigned business unit/executives and leaders, applying a high degree of confidence and expertise as an HR leader.
  • Researches and develops creative and innovative ideas and solutions that will help assigned areas meet business objectives utilizing depth of knowledge and expertise in HR and business strategies.
  • Works closely with management and caregivers to improve work relationships, build morale, increase productivity and to develop and implement retention strategies for key and emerging talent needs.
  • Identifies development needs for business units and individual executives including coaching needs, assuring effective follow-up and results.
  • Provides effective performance management guidance to management (coaching, counseling, career development, corrective action, discharge) which serves to drive business results.
  • Effectively coaches leaders on how their actions reflect and drive the culture, and weave cultural standards into practices and processes.
  • Manages and resolves a variety of complex employee relations issues not handled by shared services, with other HR centers of expertise, often requiring effective, thorough and objective investigations.
  • Leverages understanding of succession management and compensation strategies to assure individuals are effectively encouraged to enter, move within or exit the organization.
  • Maintains an in-depth knowledge of policies, procedures and legal requirements related to day-to-day management of caregivers, reducing legal risks and ensuring compliance.
  • Builds a strong partnership with HR centers of expertise, HR Service Center and legal department to assure compliance with policies, labor and employment related law.

Benefits

  • Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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