Business Outreach Coordinator
About The Position
The Business Outreach Coordinator serves as a key member of the Economic Development Department and functions as one of the primary points of contact for the local business community. This position is responsible for proactive business engagement, including outreach, onsite visits, and relationship-building with local employers to understand needs and connect businesses with relevant programs, incentives, and resources. The role supports business retention and expansion efforts by collecting and maintaining business data, assisting with research on economic development tools, and contributing to communications and stakeholder engagement initiatives. This position plays an important role in strengthening relationships between the City and its business community while supporting long-term economic development strategies.
Requirements
- Basic skills in word processing, excel spreadsheet, video call, and presentation software.
- Valid Operator's License
Nice To Haves
- Prior experience in customer service, business development, business management, real estate, or municipal work preferred.
Responsibilities
- Conduct proactive outreach to local business through calls, emails, and in-person visits to introduce Economic Development services and build awareness of City programs.
- Develop and maintain positive working relationships with business owners, managers, and key stakeholders throughout the community.
- Provide information and guidance to businesses regarding available City resources, incentives, and support programs.
- Assist businesses in navigating and accessing applicable economic development services and opportunities.
- Maintain accurate and up-to-date business records, including contact information, business size, location, and other relevant data.
- Conduct research on economic development tools, grants, incentives, and best practices to support departmental initiatives.
- Attend meetings, site visits, and community or stakeholder events as a representative of the Economic Development Department.
- Collaborate with internal City departments to address business inquiries and support cross-departmental service delivery.
- Track outreach activities, business interactions, and engagement data in designated systems or databases to support reporting and analysis.
- Assist in grant applications and securing new partnerships, as needed.
- Assist with other duties and projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
