Business Operations

Stainless•New York, NY

39d•Onsite

About The Position

We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~50-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team. This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles. This role is onsite at our headquarters in NYC.

Requirements

Have 3-8 years experience, including at least:
1-3 years in MBB, IB, PE, VC, or equivalent
1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
Curious: an insatiable and fast learner.
Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 0→1 (even when not glamorous).
Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
Technical: understand developers and SaaS; you’re an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).

Nice To Haves

Bonus: former founder / founding employee
A desired career trajectory towards Founder, COO, or GM

Responsibilities

Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
Strategic partnership: Partner closely with Head of Biz Ops and act as trusted thought partner; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
Growth & GTM: Help scale a humming GTM engine: participate in driving GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
Special projects: Fill the white space on highly visible and strategically important initiatives and generally keep the wheels on the bus.

Benefits

We offer competitive salary and generous equity grants.
Great healthcare coverage options (e.g., fully covered platinum plans).
Paid commuter benefits & similar.
Paid team lunch/meals during workdays.
Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
Flexible WFH and 1 month fully remote per year ("remote February").

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