Business Operations Specialist, Merchandising

Our Company • Atlanta, GA

9h • Hybrid

About The Position

We are seeking a highly organized, experienced, and dependable candidate to support our Merchandising, Marketing, and Sales teams. This role is ideal for an experienced, proactive professional who enjoys bringing structure, organization, and follow-through to a fast-paced office environment. The successful candidate is a steady and resourceful team partner who can independently manage priorities, coordinate complex workflows, solve problems, and build effective relationships across multiple functions. This person thrives in a dynamic environment where priorities evolve, sound judgment is valued and attention to detail is essential. This is a hands-on operational role. The ideal candidate anticipates needs, adapts easily to change, and creates consistency in a changing environment. Please note this is not a creative or design-focused role; this position primarily focuses on operational coordination and leadership support.

Requirements

• 7+ years of experience in office administration, business operations, project coordination, or a related role: experience in retail, consumer products, furniture, merchandising, or a related industry strongly preferred
• Strong proficiency in Microsoft Office, especially Excel, Word, and PowerPoint
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to work independently in a highly self-directed office environment while building strong relationships with colleagues and partners who may be based in other locations

Nice To Haves

• Bachelor’s degree preferred: equivalent relevant professional experience will also be considered
• Experience supporting a fast-paced team with multiple competing priorities
• Experience with tools such as Trello, Canva, or Adobe is a plus

Responsibilities

• Partner closely with the Merchandising leader to coordinate product development and launch activities, ensuring priorities, timelines and follow-through stay on track from planning through execution
• Anticipate needs, identify potential challenges, and communicate effectively to keep projects moving forward
• Coordinate cross-functional workflows between multiple teams to ensure product readiness and timely launches
• Maintain project timelines, track deliverables, and follow up with internal and external partners
• Maintain accurate records and documentation to support team efficiency
• Prepare detailed Excel and PowerPoint materials for seasonal introductions, trade markets, and customer meetings
• Organize and maintain product information, samples, fabric libraries, and merchandising resources
• Support High Point Showroom planning, including housing, catering, staffing, and logistics
• Manage department administrative needs, including scheduling, calendars, travel arrangements, and expense reporting
• Assist with special projects and other duties as assigned

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Associate discounts including furniture
• Company paid life and disability insurance
• Paid time off
• Employee Assistance Program
• Wellness Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree