Business Operations Specialist I, CS
About The Position
The National Council of State Boards of Nursing (NCSBN) is seeking a dedicated administrative professional to join their Consolidated Services (CS) team. This role supports day-to-day business operations, maintains shared workspaces and supply inventories, and provides timely, accurate, and professional assistance to NCSBN departments. Reporting to the Senior Business Operations Manager, Consolidated Services, the Business Operations Specialist I will serve as a main point of contact for shared workspace needs and supply orders, support logistical and administrative processes, coordinate general office services, and help ensure common areas, conference rooms, and workrooms are well-stocked, organized, and safe. This role is an exciting opportunity for an individual with strong attention to detail who is interested in supporting efficient workplace operations at an organization committed to advancing nursing regulation and policy worldwide.
Requirements
- Associate degree, or at least 2 years of relevant experience in lieu of a degree.
- Strong attention to detail, adaptability, and flexibility in a fast-paced environment.
- Computer skills, including Microsoft Office suite (Outlook, Word, Excel, PowerPoint) and intermediate Windows skills.
- Ability to lift and move bulk office supplies, such as packs of soda and office supply shipping boxes.
Responsibilities
- Support organizational logistics, including onboarding and offboarding processes, monthly employee High 5s, ID badge creation, incoming mail, all-staff meeting coordination and support, and digital mailroom administration.
- Oversee and monitor office and kitchen supply inventories, proactively order items to prevent shortages, receive and stock supplies, distribute supplies to staff and workrooms, and maintain clean, organized common areas, conference rooms, and workrooms.
- Identify, monitor, and resolve general office facility maintenance issues, communicate with vendors regarding building maintenance, housekeeping, and work environment matters, and keep staff informed of maintenance issues in building common areas.
- Serve as a resource to staff on general office procedures, office machine operation and maintenance, FedEx and USPS mailings, online office supply ordering, and other general office services.
- Provide administrative and technical support to the Consolidated Services unit on special projects and initiatives.
- Maintain an understanding of relevant products, support policies, and support delivery methods; meet established performance metrics in accordance with standard operating procedures; and proactively identify and recommend process improvement opportunities.
Benefits
- Competitive benefits package that provides our team members with plan options to meet their individual needs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
