Business Operations Specialist (Financial Specialist II)

Kentucky Community and Technical College System • Edgewood, KY

1d • Hybrid

About The Position

Performs intermediate financial operational duties, primarily the collection, billing, and maintenance of student account receivables. Upholds strict and complex financial and confidentiality standards in a respectful and customer-focused manner.

Requirements

• Bachelor's degree or equivalent and 2-4 years experience
• Detail-oriented, self-motivated, ability to work independently and adapt seamlessly to fast-paced, dynamic environments.
• Skilled in engaging and supporting students from different cultural and socioeconomic backgrounds.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple priorities effectively and meet tight deadlines.
• Proficient in Microsoft Office (Excel, Forms, Outlook, Teams, SharePoint, Word)

Nice To Haves

• 4-6 years of experience
• Previous experience in a community college setting
• Strong financial operations and accounting skills, including experience with billing, receivables, and cash handling
• Exceptional attention to detail and accuracy in managing financial data and ensuring compliance
• Excellent communication and customer service skills
• Effective time management and multitasking abilities in a fast-paced, deadline-driven environment

Responsibilities

• Focuses on Business Office operations involving Student Financial Accounts.
• Assists with student invoicing, cash receipts of tuition and fees, receivables, refunds, return collection.
• Recommends adjustments and escalates problems to other departments or to higher levels.
• Personally calls outstanding student accounts to resolve issues in hopes of leading to collection of outstanding tuition, maintaining headcount and supporting retention efforts.
• Leads collection efforts following legal, acceptable practices.
• Assists in building, balancing, invoicing and collecting Third Party Contacts from the companies and community we serve.
• Cashiering, processing student payments.
• Post and tracks manual bookstore charges.
• Reconciles daily cash receipts and prepares bank deposits.
• Confirms closing reports and transaction from previous business day for accuracy.
• Daily deposits of Misc. cash collection and preparation of paperwork for correct journal entry.
• All other duties as assigned.

Benefits

• Exceptional health care, vision, and dental coverage for you and your family
• Tuition reimbursement/waiver for you, your spouse, and dependents
• 403(b) retirement plan: a 5% employee contribution receives a 10% employer match
• Vacation/Sick Time
• Work-Life Balance
• 9.5 Paid Holidays
• 2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level