Business Operations Software Engineer - 2027 Co-op

Sun Life•Milwaukee, CT

3d•Hybrid

About The Position

The Sun Life U.S. DentaQuest Claims Technology team is seeking a proactive, positive, and dynamic team player to design and code automation solutions that reduce administrative work and allow the operations team to focus on human-powered decision making. The co-op offers hands-on experience working with business operations and IT colleagues to understand how technology and operations intersect to produce business value, with the opportunity to make an immediate impact. The co-op is hybrid. Students must be located near a U.S. office in Wellesley, Massachusetts; Kansas City, Missouri; Hartford, Connecticut; Portland, Maine; or Milwaukee, Wisconsin. The co-op session runs from January 2027 through June 2027, and the successful candidate must be able to work full-time, 40 hours per week. Compensation is around $22 per hour.

Requirements

Currently enrolled in an accredited college or university during the co-op period of January 2027 through June 2027.
Undergraduate or graduate student in a related field of study.
Eligible to legally work in the United States.
Able to work full-time, 40 hours per week, during the co-op session.
Experience with object-oriented design and programming.
Analytical skills.
Ability to set up, conduct, and manage effective meetings.
Working knowledge of Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Excellent verbal and written communication skills.
Proactive, able to manage multiple projects with demanding deadlines, highly motivated and self-driven, focused, and attentive to detail.

Nice To Haves

Experience with Microsoft C# is preferred.
Experience with IDE development tools such as Microsoft Visual Studio or Code is preferred.

Responsibilities

Meet regularly with operations colleagues to identify and design automations.
Develop business requirements for proposed automations, evaluate their cost-benefit, and decide which to prioritize.
Implement prioritized automations using object-oriented programming techniques.
Thoroughly test and deploy automations.
Monitor and manage automation execution and resolve issues as they arise.
Draft and send communications to the team highlighting new automations and their value.
Perform other duties as assigned.

Benefits

Generous vacation and sick time.
Paid family, parental, and adoption leave.
Medical coverage.
Company-paid life and AD&D insurance.
Disability programs.
Partially paid sabbatical program.
401(k) employer match.
Stock purchase options.
Employer-funded retirement account.
Flexible, inclusive, and collaborative work environment supporting career growth.