Business Operations Manager

Rocketship Public Schools

25d•$85,000 - $95,000•Onsite

About The Position

Rocketship Public Schools is seeking a Business Operations Manager (BOM) to lead operational aspects of their elementary charter schools. The BOM reports directly to the Principal and manages a team of Operations Specialists. This role is responsible for student meals, recess, arrival, dismissal, physical space, and safety. The position requires a blend of operational management, logistics, compliance, behavior management, and culture-setting skills. The BOM will build systems, own processes like procurement and facilities maintenance, and partner with staff to support students, ultimately enabling instructional staff to focus on teaching and learning. This role is ideal for operationally-minded teachers and school leaders seeking growth in operational school leadership.

Requirements

Minimum 5 years of relevant experience, with school-based experience strongly preferred.
Managerial experience is strongly preferred. Leadership and/or coaching roles among other adults can potentially substitute for this.
Experience in a fast-paced, highly analytical, entrepreneurial environment.
Ability to proactively manage multiple critical deadlines and quickly and confidently adapt to changing school needs, independently prioritizing and following through on completion of tasks and responsibilities.
Demonstrated ability to be detail-oriented, organized, and resourceful.
Team-player attitude and strong customer-service orientation.
Skill at communicating respectfully and empathetically with students' families.
Skilled at building strong and trusting working relationships with people in both senior- and junior-level roles, both within and beyond Rocketship.
Ability to treat sensitive issues with respect and empathy, and maintain strict confidentiality where required.
Strong PC-based computer skills, including the ability to use spreadsheets and the Google Suite, and ability to quickly become proficient in new software programs.
Passion for Rocketship’s mission, and the belief that all students can achieve high levels of academic success.

Nice To Haves

Spanish language proficiency preferred in many of our communities, but not required.

Responsibilities

Own the logistics, staffing, and daily management of arrival, lunch, recess, dismissal and physical space at your campus; ensuring joy and safety exude in all systems!
Coach Operations Specialists daily in behavior management techniques, through both ‘in-the-moment coaching’ and planned 1:1s.
Design and lead professional development for Operations Specialists focused on behavior management skill development.
Manage the physical space of the building and all facilities-related needs, including scheduling/meeting vendors and handling after-hours facilities emergencies.
Manage food service operations, including managing staff, serving as the main contact with meal vendor, ensuring compliance, conducting internal audits, and ensuring meal program financial health.
Ensure your campus is financially responsible by providing support to the Principal on finance-related topics, including around budgets, cash collection, and invoice approval.
Serve as the main owner of school safety processes and compliance, including administering training and running safety drills. Partner with the Principal to respond to emergencies.
Own procurement and purchasing for the school site. Work with Principal to understand needs, place orders, inventory items received, handle returns/exchanges, etc.
Serve as on-site IT contact, including managing IT assets, assisting staff with IT issues as able, and serving as the main touchpoint to central IT staff.
Support the logistical, compliance, and technology side of administration of Rocketship’s assessments, including NWEA MAP and state tests, and health screenings like hearing and vision.
CA Only: Own free/reduced-price lunch application process, including validating forms and running income verification process.
Exhibit Rocketship’s core values daily: authenticity, community, innovation, tenacity, and pursuit of excellence.
Hire, manage, and evaluate all hourly school Operations Specialists. Drive Operations Specialist satisfaction and development through active investment in your team.
Be a collaborative and supportive partner on your school’s leadership team and the national Business Operations Manager team.
Engage with parents on operational topics, demonstrating a clear customer service mindset that honors and engages our students’ families.
Have the opportunity to be the campus COVID Lead as we navigate and adapt our staff and student facing procedures to ensure our campuses mitigate the risk of COVID-19.