Business Operations Manager

Ladder

3h • $122,000 - $171,000 • Remote

About The Position

Ladder is seeking a Business Operations Manager to join their team. This role will focus on leading strategy and planning, developing new processes and operating cadences, enhancing performance management and forecasting, and supporting key cross-functional initiatives. The ideal candidate will have a background in Strategy, Analytics, and Operations, with demonstrated experience in business analytics and project delivery. They should be comfortable thriving in an entrepreneurial environment with ambiguity and competing priorities. This is a remote role based in one of the 23 states where Ladder is currently hiring.

Requirements

• Start-up mentality. Desire to roll-up your sleeves, and problem-solve
• BA / BS degree or equivalent practical experience
• 5+ years of experience in a business strategy (BizOps, management consulting, etc.), data science, or product management role
• Experience working with large datasets and using practical statistical analyses, including with SQL
• Demonstrated ability to lead complex projects end to end
• Outstanding executive-level verbal and written communication skills
• Passion for solving complex problems, and building scalable processes
• Uncanny ability to embrace ambiguity and see around the corners
• Impeccable attention to detail, follow-through, and resourcefulness
• Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision
• Comfort working in a high growth, constantly changing environment

Responsibilities

• Drive performance management and reporting to leadership across Ladder, acting as a hub for business data and communication, and the primary point of contact for product and performance data.
• Develop new analytics and data processes by understanding Ladder’s data processes and dashboards, and working internally with engineering, data science, and other stakeholders to optimize.
• Lead or program manage multiple strategic initiatives at any given point, such as drafting business cases for new product ideas, evaluating the impact of changes in the user funnel, or strategizing to drive further monetization.
• Prioritize and size initiatives by evaluating impact, resource requirements, and implementation timelines.
• Collaborate and coordinate cross-functionally across Ladder’s functions, gathering and analyzing data from multiple sources to inform decision-making at all levels.
• Build efficient processes and implement new systems by identifying high-priority business initiatives and improvement areas, and devising new processes or implementing new systems.

Benefits

• Excellent medical, dental, and vision coverage
• Flexible paid time off
• Stock options
• A rewarding 401k match program
• Commuter benefits
• Paid parental leave
• Work-from-home flexibility and support ($500 remote office stipend upon joining and a monthly $150 stipend)
• Fun company-wide events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree