Business Operations Manager

UO HR Website•Eugene, OR

16h

About The Position

Reporting to the Director of PAST, the Business Operations Manager serves as a strategic business partner to the ten campus units supported by PAST shared services. As the primary contact for unit leadership on business related issues, this position plays a critical role in shaping operational strategy, advising senior administrators, and collaborating across campus to assess needs and implement effective solutions. The Business Operations Manager is a key contributor to the PAST leadership team, actively participating in strategic planning, resource alignment, and continuous improvement initiatives to advance organizational goals. In addition to their strategic responsibilities, the Business Operations Manager leads the business operations team, which provides consulting and processing in the areas of purchasing, contracting, accounting, deposits, and travel. This position is responsible for ensuring timely and accurate transaction processing, maintaining strong internal controls, and delivering exceptional customer service to partner units. The Business Operations Manager designs and maintains efficient business processes, advances operational excellence, and ensures compliance with institutional policies and procedures. The position develops and implements processes, forms, and workflows to improve efficiency, transparency, and consistency across business operations.

Requirements

Bachelor’s degree or equivalent combination of skills, education, and experience.
4 years of experience in business operations, financial management, accounting, and/or budgetary management.
2 years of experience supervising staff.
Ability to communicate clearly across diverse audiences and build effective relationships.
Ability to deliver responsive, solutions focused customer service that supports stakeholder needs.
Ability to lead and develop teams by fostering collaboration, inclusivity, and delegating work effectively.
Ability to solve problems and manage priorities by diagnosing issues, troubleshooting, and balancing multiple demands with attention to detail.
Ability to adapt and perform effectively in dynamic environments through prioritization and continuous improvement.

Nice To Haves

One year or more of experience in higher education or a similarly complex, decentralized organization.
Leadership experience in higher education.
Experience working at the University of Oregon.
Experience leading a business operations team.
Experience delegating and organizing workflows to ensure team efficiency and accountability.
Experience designing, supporting, and implementing business process improvements.
Experience with Banner or a comparable enterprise resource planning (ERP) system.

Responsibilities

Serve as a strategic partner to PAST’s ten supported units, advising leaders and collaborating across campus on business solutions.
Contribute to organizational strategy through planning, resource alignment, and continuous improvement initiatives.
Lead the business operations team to deliver accurate transactions and exceptional customer service in purchasing, contracting, accounting, deposits, and travel.
Ensure compliance with university policies and regulations while maintaining strong internal controls.
Build and maintain strong campus relationships through effective collaboration and communication.