Business Operations Manager

Whatnot•San Francisco, CA

7h•Hybrid

About The Position

The Business Operations Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot's leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems. This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives. We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our Los Angeles, San Francisco, or New York City hubs.

Requirements

5-6+ years experience in consulting, investment banking/private equity, or a fast-growing startup
Bachelor's degree in Business, Economics, or related field
Motivation to take on new opportunities and challenges
Ability to move remarkably fast with little structure, guidance
Curiosity to learn about different parts of the business and how to pull certain levers to grow faster
Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company
Demonstrated ability to work and influence cross-functionally. You are proactive, great at communicating with different audiences and can bring stakeholders on-board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment
Demonstrated ability to solve ambiguous problems using data and process improvement

Nice To Haves

Experience working on a marketplace or a two-sided platform
Experience or passion for buying and selling in online marketplaces communities
MBA
SQL & Dashboard experience

Responsibilities

Act as a strategic partner to leadership, driving high-impact business initiatives and collaborating closely with leadership to inform decision-making
Lead and execute key cross-functional initiatives, to scale functions and build solutions
Proactively identify inhibitors to growth
Define and measure critical important metrics

Benefits

Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance on wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave 16 weeks of paid parental leave + one month gradual return to work company leave allowances run concurrently with country leave requirements which take precedence.