Business Operations Manager

Artificial Analysis•San Francisco, CA

4h•Onsite

About The Position

Artificial Analysis is scaling from ~40 to ~80 people this year while running the benchmarks the AI industry relies on. The operational load of that growth, from finance and contracts to onboarding and the leadership team’s operating cadence, currently runs through our Chief of Staff. We’re hiring a Business Operations Manager to own it properly. This is not a back-office role. You will report to the Chief of Staff, work directly with our founders, sit in the room for critical leadership discussions, and be trusted with the most sensitive information in the company. The bar is an operator we would put in front of anyone: sharp, fast, discreet, and allergic to dropped balls. You will pick up problems, scope them, and run them to done without waiting for direction. And the seat has serious legs: as the company scales, this role is positioned to grow into an operations leadership position.

Requirements

Demonstrated excellence, both academically and professionally
Fast ability to build rapport and trust with senior stakeholders
3+ years in business operations, finance operations, or a chief-of-staff-adjacent role in a high-growth environment
Extreme organization and follow-through: things given to you do not come back
Discretion and sound judgment with sensitive information, including compensation, legal and company financials
Comfort with numbers: invoices, budgets, reconciliations, and the ability to spot when something is off
Strong written and verbal communication

Nice To Haves

Experience at a startup that scaled headcount quickly
Familiarity with accounting, payroll and HRIS tooling (e.g. QuickBooks or similar)
Experience reviewing commercial documents (agreements, statements of work, data protection agreements) and flagging risks clearly
Experience supporting an international team across entities and time zones
Excitement about AI and eagerness to work with AI-native tooling

Responsibilities

Own Finance Operations: Invoicing and receivables, accounts payable, expense management, monthly close with our external accountants, and clear reporting on run rate and trajectory
Own Contract Administration: Customer and vendor agreements, NDAs, statements of work and data protection agreements: run the signature workflows, track renewals, and give leadership a first-pass read on risks and key terms
Own Customer and Supplier Onboarding: Run the operational side of new customer and vendor setup: contracts, billing details, procurement, security questionnaires and systems access, so commercial momentum never stalls on admin
Run the Office and Guest Experience: Our San Francisco office, visits from the leading AI companies in the world, team events and offsites, team leave and travel: make the space and the experience reflect the brand
Run Onboarding and People Operations: Equipment, systems access, payroll setup and first-week logistics so every new joiner lands well in a team hiring ~40 people this year, and keep people and immigration operations organized alongside our external counsel
Support the Leadership Operating Cadence: Prepare materials, track actions and decisions, and keep things moving
Systematize and Automate: Evaluate, implement and own our operational tooling (expense management, HRIS, ATS and similar), project-manage compliance initiatives as enterprise requirements arrive, and replace manual processes with systems, embracing an AI-native workflow