Business Operations Manager
About The Position
Roofstock is looking for a Business Operations Manager to help bridge the gap between strategy, finance, product, and operations. This role sits at the center of the company’s most complex and cross-functional work and is responsible for translating strategic and financial plans into clear operational targets, driving execution, and creating visibility into performance and outcomes. The Business Operations team at Roofstock functions as a group of generalist problem-solvers who partner closely with Finance, Product, Engineering, and Operations. The team plays a critical role in supporting Roofstock’s software development lifecycle, financial planning and accountability, market performance management, and operational improvement agenda. This role is ideal for someone who is comfortable operating in ambiguity, enjoys owning problems end to end, and has a bias toward action and measurable results.
Requirements
- 5+ years of experience in business operations, strategy and operations, management consulting, finance, or a similar analytical and execution-focused role
- Experience leading cross-functional initiatives with measurable business impact
- Strong analytical and problem-solving skills, with the ability to translate complex problems into clear, actionable plans
- Comfort working closely with Finance, Product, Engineering, and Operations teams
- High level of ownership, accountability, and bias toward execution
- Strong written and verbal communication skills, including the ability to influence without direct authority
- Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.
Nice To Haves
- Experience in a high-growth, technology-enabled, or operationally complex environment is preferred
- Real estate, fintech, or marketplace experience is a plus but not required
Responsibilities
- Translate company-level and functional financial plans into actionable operational targets and success metrics
- Support annual and quarterly planning processes by connecting strategy, budgets, and execution plans
- Build business cases, analyses, and recommendations to support leadership decision-making
- Lead and manage complex, cross-functional initiatives from discovery through execution and measurement
- Partner with Product and Engineering on initiative discovery, rollout planning, and post-launch impact analysis
- Support prioritization decisions by balancing strategic goals, operational capacity, and financial outcomes
- Develop, track, and report KPIs to monitor performance against plan and surface risks or opportunities early
- Create visibility into plan-to-actual performance and identify root causes when results deviate from expectations
- Partner with Finance and FP&A to ensure financial plans are grounded in operational realities
- Establish clear operating cadences, documentation, and accountability mechanisms for key initiatives
- Improve existing processes or build new ones to drive consistency, scalability, and operational efficiency
- Bring structure, rigor, and clarity to areas where ownership or visibility is currently fragmented
Benefits
- Generous PTO Policy
- 12 Paid Holidays
- Volunteer Time Off
- Paid Parental Leave
- 401k Program
- Wellness and home office/cell phone subsidies
- Robust health, dental, vision insurance, and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
