Business Operations Manager - Payroll

Klarna•Columbus, OH

84d•$107,654 - $124,878

About The Position

You will manage Klarna’s global payroll operations, ensuring accurate, timely, and compliant payroll delivery with a strong focus on the United States and North America. In this position, you will lead and develop payroll operations while driving continuous improvements to enhance efficiency, scalability, and data quality across multiple jurisdictions. You will collaborate closely with Finance, People, and external providers to oversee end-to-end payroll processes, resolve complex payroll matters, and ensure compliance with US federal, state, and local tax regulations as well as SOX requirements. You will also support employee benefits administration and contribute to accurate financial reporting, labor cost management, and operational excellence across Klarna’s global organization.

Requirements

Proven experience managing end-to-end payroll operations with a strong focus on the US and North America
Deep knowledge of US payroll regulations, including federal, state, and local tax compliance requirements
Strong understanding of payroll processes, controls, and compliance across multiple jurisdictions
Solid understanding of accounting principles, labor cost reporting, and payroll-related financial processes
Experience working with SOX controls, audits, and compliance requirements
Experience working with HRIS and payroll systems in a fast-paced environment
Strong communication skills in written and spoken English
CV in English

Nice To Haves

Experience working in a high-growth fintech, technology, or international organization
Familiarity with payroll automation tools and process optimization initiatives
Experience supporting internal and external audits
Background in finance, accounting, or HR operations
Experience managing European or global payroll operations

Responsibilities

Manage Klarna’s global payroll operations, ensuring accurate, timely, and compliant payroll delivery with a strong focus on the United States and North America.
Lead and develop payroll operations while driving continuous improvements to enhance efficiency, scalability, and data quality across multiple jurisdictions.
Collaborate closely with Finance, People, and external providers to oversee end-to-end payroll processes.
Resolve complex payroll matters.
Ensure compliance with US federal, state, and local tax regulations as well as SOX requirements.
Support employee benefits administration.
Contribute to accurate financial reporting, labor cost management, and operational excellence across Klarna’s global organization.